Customer Service Representative

Tiffany & Co. is an internationally-renowned jeweler and specialty retailer with more than 150 locations around the world and annual sales in excess of two billion dollars. We invite you to explore our exciting world of challenging career opportunities.

Tiffany & Co. recognizes that our success depends on the quality and dedication of our people. Encouraging their personal growth and satisfaction, we train and develop our employees in an environment that emphasizes challenge, collaboration and consensus through team-driven initiatives. We seek individuals committed to developing new visions and establishing the highest industry standards.

Utilize your passion for jewelry repair and engraving to extend gracious after-sales service in a high volume, San Francisco location.

Create the Tiffany experience and provide excellence in customer service as our Customer Service Representative in our San Francisco location. You will support and exemplify the company's standard of offering excellent after sales service by utilizing strategic selling tools, product knowledge and proactive follow up for building customer relationships. Use your technical skills to perform polishing, engraving and repairs. Ensure that customer expectations are met by entering the orders, monitoring their completion and completing services in a timely manner while successfully meeting the company's quality standards. Work to develop and build ongoing customer relationships and ensure a continued level of excellence within customer service.


Tiffany & Co. provides a comprehensive benefits program to eligible employees. This program includes a wide range of plans and services designed to provide employees with opportunity, protection and satisfaction, along with a generous employee discount.

At Tiffany & Co. we believe a diverse workforce makes a difference. Enrich us with your ideas, values and beliefs and you’ll be rewarded with a competitive salary, unrivaled benefits, invaluable training and a generous employee discount. We are an Equal Opportunity Employer.
REQUIREMENTS
Previous experience in jewelry repair, jewelry sales or a related customer service environment is required. Proficiency in Excel, Word and Outlook and 2 years of previous work experience is a must. We are looking for individuals who demonstrate dependability, confidence and pay thorough attention to details.