Customer Service Representative

Customer Service Representative
Join the MICA team!


Mutual Insurance Company of Arizona (MICA), Arizona's leading medical malpractice insurer for over 30 years and rated "Excellent" by A. M. Best, is seeking candidates for a Customer Service Representative (CSR) position in the Underwriting Department of our Phoenix office. The primary role is to respond to phone inquiries from customers (both direct and brokers) in a courteous, professional and efficient manner. The CSR will answer questions from customers concerning their coverage and coverage needs. We are seeking candidates with the following requirements:


Two to three years insur-
ance knowledge required; medical professional liability or commercial liability preferred
Minimum two years of ex-
cellent phone customer service required
Computer knowledge/
skills, with emphasis on spreadsheet and data-tracking abilities
Excellent oral and written
communication skills
Minimum high school diplo-
ma; higher education work or degree preferred
Enthusiasm, problem-
solving ability, and attention to detail a must


We offer competitive compensation, excellent benefits, and a professional work environment. Interested candidates should send their resume to:


Human Resources/csr
Mutual Insurance Company of Arizona
2602 E. Thomas Rd.
Phoenix, AZ 85016
Fax: 602-808-8307
E-mail: [Click here for email]
(No phone calls, please)
EOE

Source - Arizona Republic - Phoenix, AZ
REQUIREMENTS
Please refer to the Job Description to view the requirements for this job