Customer Service Representative

The purpose of this position is to assist customers with cable television services by providing information, answering questions and solving problems.
REQUIREMENTS
(Basic Requirements): High school diploma or equivalent is required. Minimum of 3-6 months office, clerical and/or customer service experience is required. Experience with computers, sales, and marketing preferred.

(Minimum Requirements) Typing 40 words per minute, use of telephone system and ten key by touch.
Must have good verbal, written and interpersonal communications.
Knowledge of general office procedures, basic mathematics, general office procedures, familiarity and use of computers, and basic bookkeeping.
Ability to handle all customer service inquiries, and advertising campaigns through effective communications.