Customer Service Professional

Do you like working with a team of highly motivated, hard working professionals?
Do you like opportunity for growth?
Do you want a great benefits package including a generous 401K?
If you answered 'yes', then you have found the right place!www.Automart.com, is an automotive website and a compliment to the Auto Mart magazine, is looking for a customer service representative to help support our customers and sales teams. This position is the backbone to our organization and will work closely with the AutoMart.com team, sales representatives, Internet sales specialists, marketing, product development and the technology team regarding customer matters.Responsibilities: Incoming and outgoing phone calls and emails Set-up and maintenance of dealer accounts Problem-solving and troubleshooting issues Coordinating with various departments Maintaining various Excel reports Tracking all customer related issues Qualifications: Previous customer service experience Strong computer literacy and knowledge of computer software (Microsoft Office); Understanding of the Internet Ability to problem-solve issues at various levels of complexity Ability to handle a large number of accounts with outstanding service Ability to function with limited supervision at a demanding pace Automotive experience a plus Experience working in a team environment preferredRequirements: Excellent written and oral communication skills with the ability to communicate at all management levels Extensive PC and Internet knowledge including experience using Microsoft Office - Excel is a must Be able to work under pressure and in a fast passed environmentCox AutoMart offers a dynamic environment, excellent growth opportunities, competitive earning potential and a comprehensive benefits package including a generous 401(k).If you have the skills and seek an excellent and challenging growth opportunity, send cover letter, resume & salary history to (no calls please):Valarie KellerCustomer Service Manager[Click here for email]Fax: 866-271-0737Cox AutoMart is Equal Opportunity Employer and supports workplace diversity. Drug testing employer.
REQUIREMENTS
Please see Job Description