Customer Service Manager - Route Sales

Customer Service Manager – Route Sales

Company Overview:
The Schwan Food Company, headquartered in Marshall, Minn., is the largest, branded frozen-food company in the United States and the second-largest privately held firm in Minnesota. The company has numerous subsidiaries offering the customer such well-respected brands as Tony’s®, Red Baron®, Freschetta®, Edwards® and Mrs. Smith’s®. Since its inception in 1952, the parent company has expanded its enterprises into new markets in more than 50 countries.

Schwan’s Home Service, Inc. (“Schwan’s”), the oldest and largest of the subsidiaries, employs Customer Service Managers who offer the convenience of home delivery to millions of customers in the 48 continental United States.

Job Description:
This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle (no special license required; only a class C).
Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business.
Completes all assigned route and building days according to schedule determined by manager.
Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene.
Seeks out and establishes new customers for the route system in the assigned areas.
Makes sales presentations to prospective customers. Informs customers of new products and any special services.
Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner.
Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required.
Files daily sales reports via computer, completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures.
Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures.

Benefits:
Paid Training Starting from $600-700/week
No personal or out of pocket investment
Pre-existing route system with a customer base provided
Retirement Plan
Comprehensive Benefits
Paid Vacation
Tuition Reimbursement
Free on-line Schwan's University for personal growth and skills enhancement.
Career Growth Opportunities
Sales achievement awards, incentives, performance bonuses & an annual success celebration banquet!
Corporate Employee Discounts, including 20% discount on Schwan's food products, discounted travel through our corporate travel agency and many other savings with other corporate partners such as wireless phone service, mortgage, cars, computers, wholesale products and name-brand clothing discounts.

Schwan's is an Equal Opportunity Employer – Please Apply Online:
www.schwansjobs.com

Part-Time Opportunities & Flexible Schedules Available.
REQUIREMENTS
Minimum Qualifications:
Must be at least 21 years of age.
High school diploma, G.E.D. or equivalent experience.
Valid driver's license for at least one full year.
Good 3 year driving record
Be able to pass a DOT physical, drug test and thorough background check.