Customer Service - FT - 10 - 6 M thru Friday

Employee Type: Full Time Regular (R) Job Description: PLEASE PAY ATTENTION TO THE HOURS LISTED BELOW.
THEY ARE ONLY FOR THIS SPECIFIC JOB.
****** JOB HOURS & DAYS ***************FULL TIME:
Monday to Friday / 1 pm - 9 pm
***************************************OVERVIEW:
Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 55,000 employees in 600 offices. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals.POSITION SUMMARY:
The initial point of client contact and servicing. The Customer Service Representative’s job is frontline involvement with administering travel insurance policies for Cruise Lines, Tour Operators, and Retail Accounts. Functions as a member of a team and reports directly to a designated Supervisor.ESSENTIAL DUTIES:
The Customer Service Representative answers incoming calls in a prompt professional manner while meeting performance standards (average availability, talk time and call volume). Extends quality service to clients by providing knowledgeable coverage information and assisting with additional inquiries. Initiates claims and provides subsequent status information. Maintains key performance indicators, meeting standards set for the position. Composes written responses to customer inquiries. Voluntary participation on special project teams, to enhance the departmental knowledge base. Other duties as assigned.
Job Requirements
Customer Service related experience, preferred in an call center environment. Strong communication, organizational and interpersonal skills. Ability to work independently and as a team member. Multi task oriented. PC knowledge and keyboarding experiencePUBLIC TRANSPORTATION:
Both the N48 and N49 Long Island Bus will take passengers directly from the Hicksville Railroad Station (weekdays only) to the Jericho Quadrangle (our office location).Our Culture:
Aon's professionals are unwavering in their client focus. With constant integrity, we promote diversity as well as individual potential. We practice frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change, replicate best practices and maintain the attitude that we can accomplish anything we set out to do.BENEFITS: Aon offers:
Competitive Compensation, Exceptional Benefits, Continuing Education & Training, A Unique Internal Advancement Program, and Tremendous Potential with A Growing Worldwide Organization. For more information about Aon Corporation, visit our website at