Customer Service Engineer

Purpose: Company: Siemens Medical Solutions USA, Inc.

Division: SMS - Customer Solutions Group

Req ID: 43835

Position Title: Customer Service Engineer

Company Description:
We are one of the largest global suppliers of healthcare equipment, renowned for innovative products, services and solutions including diagnostic imaging systems, therapy equipment for treatment and electromedicine and IT solutions to optimize workflow and increase efficiency in the healthcare industry.

Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.

Job Description:
The successful applicant will service oncology equipment equipment at customer sites with minimal supervision. Perform routine service, modifications and preventative maintenance. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Minimum of a high school diploma; technical Associate’s Degree or equivalent experience preferred. Experience in testing, repairing and maintaining capital medical equipment. One to three years field service experience is needed, as well as demonstrated customer relations skills. Background with onocology equipment needed. Must be proficient in the use of tools and service test equipment. Valid drivers license and good driving record is required.The Field Service Engineer should have the ability to communicate effectively and the skills to diagnose complex problems. Organizational skills are a must in this position. This Engineer will be working on Therapy Equipment and will also be trained into CT/PET.
Job Requirements:
Travel Percentage: 50%


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