Customer Service-BPS Rep I (2793)

Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. It is currently looking for a Bilingual Customer Care Advocate (French/English) to join our team in Rochester Hills, MI.Job Responsibilities:
Perot Systems is currently seeking professional individuals that speak & write both English and French fluently. We currently have openings in our Customer Care Center located in Rochester Hills, MI.If customer satisfaction is something you strive for along with relationship building and problem resolution then Perot Systems has an excellent career opportunity for you. As a Bilingual Customer Care Advocate you will be taking incoming queued phone calls in a professional call center environment and inquiries from our French speaking & English speaking clientele. Listening to the customers, completing documentation, while working with the client one on one to answer questions, resolve issues and concerns along with implementing follow up. Start your new career with us today.Required Skills:

1+ years of professional customer service

Excellent written and oral communication skills

Ability to speak French & English fluently

Ability to write in French & English fluently

Adequate typing and Windows/PC skills

Ability to work independently yet can be a team playerDesired Skills:

Love of automotive is a plus

College experience a plusMinimum Educational Requirements:

High school diploma or general education degree (GED)**Relocation is not available for this position**Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.