Customer Service Associate/Print (7am - 4pm) - Charlotte, NC

Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.

PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.

What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.

What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.

At PBMS, our first priority is our customers. They are our reason for being in business and we must work everyday to exceed their expectations. By understanding the customers needs and delivering quality results every time, PBMS employees keep customers satisfied every day.

Key responsibilities include:

Performing bindery, finishing, courier runs and excellent Customer Service

Cross train in all areas of copy center as needed
Maintain a clean & organized work place
May assist TSR in processing copy jobs
Able to accommodate other duties as assigned by the COM or Team Lead

With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad.

PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.

PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.

REQUIREMENTS


PBMS is currently seeking a Customer Service Associate to work 1st shift M-F, 7am - 4pm who are customer service oriented and career-minded; and, who are able to work in a fast paced production copy environment.
The successful candidate must be able to demonstrate the following qualifications:

High school diploma or equivalent (GED) preferred but not required
Ability to communicate both verbally and written with customers and company personnel

Minimum 1 year of excellent customer service work experience required

Minimum 1 year of production print/copy experience required
1 years experience working with networked/digital copier preferred

Bindery/finishing experience required
Demonstrated proficiency required in (Microsoft Office Suite-Word, Excel, Powerpoint and Outlook)
Possess good math skills
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Lifting up to 55 pounds
Standing for long periods of time

Walking

Ability to respond to frequent demands of high profile customers

Willingness to submit to a pre-employment drug screen and criminal background check