Customer Satisfaction Account Manager

Purpose: Candidates will assist customers with questions or issues regarding their accounts received via phone and/or correspondence. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. May respond to faxes and E-mails. Uses computerized system for tracking, information gathering,and/or troubleshooting. Requires basic knowledge of the organization, products, and/or services. Must have good communication and problem-solving skills. May research issues or transfer to a research function. SALES is a MUST. This is a high volume fast paced call center. Account manager handle between 100 - 125 calls per day. Associates will be responsible for providing support to a large segment of customer service functions, while utilizing appropriate tools and systems to ensure first contact resolution. We are looking for career oriented candidates who are looking for greater opportunities. Internet proficiency is a MUST. Professional commitment is expected. Attendance, promptness, focusing on job task, striving for success, and always working and contributing are key factors.Classification:Direct HireCompensation:
26,000 - 28,000 YearJoin Aerotek Commercial StaffingSM. We employ people in light industrial, light technical and office support positions across the nation. If you are looking for a competitive wage, solid opportunity, and a career path to success, contact us now! We offer comprehensive benefits to include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek Commercial Staffing team! Allegis Group and its subsidiaries is an equal opportunity employer.

Required Qualifications:
Skills Requirements:
CALL CENTER SALES, CALL CENTER MANAGEMENT, CALL CENTER CUSTOMER SERVICE, MULTITASKING, conflict resolution, ORGANIZATIONAL SKILLS, GENERAL COMPUTER SKILLS, COMMUNICATION SALES/CUSTOMER SERVICEContact Information
Contact:Artar,Adam A