Customer Claims Rep PM

Under moderate supervision in a branch office or after hours operation, responsible for obtaining information and maintaining essential information in order to process routine accident cases or personal property losses. May conduct investigation on assigned cases with six weeks or less of disability. Solves problems of limited scope and complexity.
REQUIREMENTS
Must demonstrate a proficient understanding and use of basic policy/contract coverages and be able to recognize questionable coverage/contract situations which necessitate supervisory involvement.

Good oral and telephone communication skills as well as
typing skills required.

High school diploma plus 1-3 years of related customer service experience or applicable insurance knowledge. Licensing required in some states.

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and retirement plan, Accidental death & dismemberment insurance, Credit Union membership, Dental coverage, Dependent life insurance, Disability insurance, Discounts on automobile and homeowner's insurance, Employee life insurance, Long-term care insurance, Medical coverage, Paid time-off, Pay-for-Performance, Reimbursement accounts, Tuition reimbursement, Vision care coverage, and Work/Life resources.

"Helping people live safer, more secure lives" since 1912, Boston-based Liberty Mutual Group (libertymutual.com) is a leading global multi-line group of insurance companies whose largest line of business is private passenger auto, based on 2004 net written premium.

As of December 31, 2005, Liberty Mutual Group had $78.8 billion in consolidated assets and $21.2 billion in consolidated revenue. Liberty Mutual ranks 102nd on the Fortune 500 list of largest U.S. corporations based on 2005 revenue, and is the eighth-largest personal lines writer and fifth-largest commercial lines writer in the U.S. based on 2004 direct written premium. Liberty Mutual Group today employs more than 39,000 people in more than 900 offices throughout the world.

The company has received financial strength ratings of "Excellent" (A) from the A.M. Best Company, "Good" (A2) from Moody's Investors Service and "Strong" (A) from Standard & Poor's.

Liberty Mutual Group operates under a mutual holding company structure, owned by its policyholders. The three principal insurance companies of the group, Liberty Mutual Insurance Company, Liberty Mutual Fire Insurance Company and Employers Insurance Company of Wausau, each are stock insurance companies under the ownership of Liberty Mutual Holding Company Inc.

Liberty Mutual Group operates through four strategic business units with no single unit contributing more than 30 percent of net premium written: Personal Market, Commercial Markets, Agency Markets, and Liberty International.