Client Services Administrator

Rapid Solutions Group is a leading digital communications company. Serving companies in the financial, healthcare and technology industries, Rapid Solutions Group designs and delivers high impact communications. Leveraging advanced digital technology, combined with application development, graphic design, digital and offset print and fulfillment expertise, we provide our customers end-to-end communication solutions.

Client Service Administrator

This position is responsible for all aspects of building and maintaining strong client relationships to ensure customer satisfaction, acts as a liaison between clients, and communicates with operational personnel to determine and anticipate any issues or concerns.

Launch New Projects/Applications for Fortune 100 clients
Interact with cross-functional teams including IT and Operations
Researches and responds in a timely manner to internal and external client.
Establishes and maintains excellent client and vendor relationships.
Prepares and validates client reporting on a regular basis.

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K retirement plan, Accidental death & dismemberment insurance, Dental coverage, Dependent life insurance, Disability insurance, Employee life insurance, Medical coverage, Paid time-off, Pay-for-Performance, Flex Spending Accounts, Tuition reimbursement, Vision care coverage, and Work/Life resources.
REQUIREMENTS
Education and/or experience equivalent to a Bachelor's Degree.
1-2 years experience with a proven record in Client Services.
Excellent organizational, time management, and oral and written communication skills.
Must have the ability to handle multiple tasks and work under pressure.
Excellent interpersonal skills.
The ideal candidate will also possess strong customer service skills, be goal-oriented, and have the ability to think out of the box.