Client Operations Supervisor (915053)

Responsible for processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulations; as required, perform calls to businesses and consumers in order to qualify new business prospects or generate leads for assigned client and program, ensuring adherence to established policies and procedures; establish a good working relationship with team members and department contacts in order to maintain and continuously strive to improve the level of overall service being provided.
REQUIREMENTS
High school education or GED
Minimum six months customer service, sales or related experience
Ability to successfully complete and achieve an acceptable level on job-related testing
Experience in retail or general sales environment preferred
Ability to read, write and speak both Spanish and English fluently

Interested individuals should apply online at www.west.com/careers, or submit a resume via mail or email. Please reference requisition number 414121 when applying.

EEO/AA