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Career Opportunity - Customer Service Supervisor

Details

Country: USA
Location: Oklahoma City OK
Total applied: 40
Location:US-OK-Oklahoma City

Base Pay:N/A
Employee Type:Full-Time Employee

Industry:Insurance Sales - Marketing Consumer Products

Manages Others:yes

Career Opportunity - Customer Service Supervisor

Are you looking for an exciting career with growth potential? Globe Life and Accident Insurance Company has just the position for you.

General Summary:
Provide supervision along with creating and sustaining an environment that motivates high performance. Recognize and reward excellence of individuals and team members, resulting in employee commitment. Successful candidate will have a proven track record in supervising and motivating teams to provide excellent and consistent customer service, while promoting company loyalty and individual enthusiasm. Qualified candidates must have at least 2 years call center supervisory experience and an Associate degree or higher.
REQUIREMENTS
Essential Duties & Responsibilities:
Supervision of 18-20 employees including timekeeping and productivity
Develop motivational team goals
Provide input for system development and enhancements
Identify problems and quickly resolve customer issues to ensure customer satisfaction
Maintain communication within all levels of the company
Anticipate and plan staffing needs and proactively seek alternative solutions

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