Bilingual Customer Service Representative - Claims

Bilingual Customer Service Representative - Claims
Job Duties and Responsibilities:
Claim representatives embody the trust every customer places in GEICO. Claim Service Representatives (CSR's) handle claims ranging from minor fender-benders to the damage caused by major accidents, hurricanes, floods and other disasters. They verify accident facts and determine policy coverage. Other responsibilities include receiving and handling inquiries from our policyholders, claimants, and repair shops to ensure rapid and fair claims handling. Newly hired associates receive extensive training and learn the basic concepts of insurance. The successful associate can move through ascending levels of a claims professional career into positions of more responsibility.You will recieve fully paid training and we will sponsor you for your Insurance License!


Start date: 10/16/06
Starting Pay: $15.82/hr
Hours: 12:00pm - 8:30pm; four days during the week. Working one "day" each weekend is required, with shift hours that will most likely be 2:30pm -11:00pm.Training Hours : 15 weeks; Monday – Friday 12:00pm - 8:30pm.
Spanish speaking candidates are strongly desired! You must be able to speak, read, and write in Spanish fluently
We are only interested in candidates who are career oriented and driven to succeed!About GEICO:
For nearly 70 years, GEICO has distinguished itself from the rest of the insurance industry. We are known for low rates and great customer service – no wonder thousands of drivers switch to GEICO each week! GEICO is a multi-billion dollar, industry leader with 12 major offices and over 21,000 associates across the country. As a wholly-owned subsidiary of Berkshire Hathaway, we offer new hires advancement opportunity in a financially stable and rewarding environment.Benefits Overview:
Profit-sharing and 401(k) plans, medical, dental and life insurance, flexible spending accounts, paid vacation and holidays, on-site cafeterias (at most locations), associate clubs and sports teams, volunteer opportunities, GEICO Federal Credit Union, auto insurance discount, and business casual dress.
REQUIREMENTS
Minimum Requirements of a Claims Customer Service Representative:
High School Diploma/General Education Diploma (GED)
Customer Service experience or Customer Contact (prefer 2 years or more)
Excellent computer skills
Strong written and verbal communication skillsBilingual skills= read, write and speak fluent Spanish Must be comfortable working in a call center environment