Appointment Clerk

Company Description: Founded in 1905, C.H. Robinson Worldwide, Inc., a Fortune 500 company, is a multiple business line company headquartered in Minneapolis, MN with 5,000 employees in over 170 branches worldwide. CHRW is the largest provider of third party transportation logistics services in North America. In addition, CHRW is the world's largest trader of fresh fruits and vegetables. CHRW is one of the few US based third-party logistics providers with the capability to arrange and manage transportation using all modes, on a worldwide basis. The culture at CHRW is driven by the people. We promote an atmosphere rich in entrepreneurial spirit, where people take the opportunity to be creative, share ideas, and have ownership in CHRW, their careers, and the future.

The appointment clerk’s primary role is to schedule delivery appointments. This includes communicating with customers via phone, fax, email, and Internet. An appointment clerk serves as the link between our operations personnel, customers, and carriers. Ideal candidates must be hard working, reliable, and possess the necessary drive to fulfill a set quota. Must have the technological skills to solve minor logistics challenges, assist in finding the most efficient way to move freight and support current employees in their daily challenges.

PRIMARY RESPONSIBILITIES:

Assist Operations Personnel

Customer interaction via telephone, email, etc

Schedule delivery appointments

Minor problem solving

DIRECTION OF OTHERS:

Assist in training new employees

Maintain a positive attitude

Teamwork a must

QUALIFICATION AND SKILL REQUIREMENTS:

Knowledge of Microsoft Applications

Typing skills

Excellent written and oral communication skills

Ability to work in a stressful, fast-paced environment

Detail Oriented

25-29 hours/week, 1st shift 7:00 am - 12:00 noon, 2nd shift 12:00 noon - 5:00 pm. Must be available during either of these shifts.

C.H. Robinson Worldwide, Inc. is an Equal Opportunity Employer
I certify that the answers given by me to the following questions are true and correct, nor have I omitted any material information. I understand that any misleading, incorrect or incomplete statements will render this application void, and if employed, would be cause for my immediate termination upon discovery. I further agree that CHRW and its subsidiaries shall not be liable in any respect if my employment is terminated because of the falsity of statements, answers or omissions made by me in the employment application.

Should I become employed by CHRW, I understand that my employment will be on an "at will" basis. That is, if employed, I understand that I am free to terminate my employment at any time for any reason. Likewise, CHRW may terminate my employment at any time for any reason.

I certify that if I am employed by CHRW, I would not be violating any existing or previous non-compete agreements that would exclude me from legal and gainful employment at CHRW.

I understand that if I am accepted for a sales or management position, as a condition of employment, I will be asked to sign an employment agreement which restricts my future employment with competitors. At my request a copy of this agreement will be given to me.

I authorize investigation of all statements contained in the application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without any previous notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others, hereby release the Company from any liability as a result of such contact.

I understand that, in connection with the routine processing of your employment application, the Company may request from a consumer reporting agency an investigative consumer report including information as to my credit records, character, general reputation, personal characteristics, and mode of living. Upon written request from me, the Company, will provide me with additional information concerning the nature and scope of any such report requested by it, as required by the Fair Credit Reporting Act.
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