Applications Support Specialist, Associate

Are you looking for a great opportunity with a dynamic organization where career growth is embraced? If so, Solucient may have the position you have been searching for. As the Applications Support Specialist, Associate you will works directly with clients (both internal and external) to provide problem resolution, training and solicit input for improving current processes. Must demonstrate the ability to troubleshoot client issues on internet and software products. The Applications Support Specialist, Associate keeps up-to-date on new developments of the products, attends ongoing training, thoroughly troubleshoots client issues, and documents issues.Qualified candidates must possess two years experience in a healthcare field or phone support required. Must possess strong verbal and written communication skills to support clients in an appropriate and effective manner. Proficient with Excel, Word and other MS products required. Candidate must be technologically savvy and have the ability to learn new software and data applications. Excellent organizational skills, attention to detail, understanding of customer service, sense of urgencyand ability to work in a dynamicwork environmentnecessary.This is a great opportunity to join Solucient, the leading provider of health care intelligence and benchmark information, powering health care decisions for providers, payers, consultants, employers, and pharmaceutical companies. Solucient supplies healthcare facilities with web-based software products and consulting services that enable performance improvement. To learn more about us, we encourage you to visit our website at http://www.solucient.com.EOE M/F/V/D
REQUIREMENTS
General Computer Skills, Microsoft Access, Microsoft Excel, Microsoft Office 2003, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Research Skills, Windows XP, Able to Analyze Situations Easily and Accurately, Strong Interpersonal Skills, Verbal Communication Skills, Written Communication Skills