AIS Customer Service Representative

Employee Type: Full Time Regular (R) Job Description: Auto Insurance Specialists, a subsidiary of Aon, is a leader in Personal Lines Insurance brokerage. Auto Insurance Specialists has been offering quality insurance products to California residents for over 35 years. From our first customer in 1968, to more than 400,000 satisfied customers today, our commitment to offering Californians a choice among reputable insurance companies, while providing outstanding customer service, has earned us the designation as the State's largest auto insurance brokerPOSITION SUMMARY:
Provide professional and courteous service for new and existing policyholders.ESSENTIAL DUTIES:
Customer Service Representatives are responsible for servicing and maintaining existing accounts to include quoting on new lines of personal insurance and handling all policy inquiries and changes. Prepare and complete applications, as well as follow up on needed information. Works with clients via the telephone as well as in person. May work in call center or sales office environment. Assumes additional duties as needed.
Job Requirements
Minimum of 1 year of customer service experience. Proficient in Microsoft Office. Must have ability to multi-task and prioritize work flow. Strong interpersonal skills and the ability to empathize with clients. Strong attention to detail and organization skills. California Property & Casualty license required. Bilingual Spanish a plus.REQUIRED EDUCATION: High school diploma or equivalent.Auto Insurance Specialists, a subsidiary of Aon, is a leader in Personal Lines Insurance brokerage. Auto Insurance Specialists has been offering quality insurance products to California residents for over 35 years. From our first customer in 1968, to more than 400,000 satisfied customers today, our commitment to offering Californians a choice among reputable insurance companies, while providing outstanding customer service, has earned us the designation as the State's largest auto insurance brokerPOSITION SUMMARY:
Provide professional and courteous service for new and existing policyholders.ESSENTIAL DUTIES:
Customer Service Representatives are responsible for servicing and maintaining existing accounts to include quoting on new lines of personal insurance and handling all policy inquiries and changes. Prepare and complete applications, as well as follow up on needed information. Works with clients via the telephone as well as in person. May work in call center or sales office environment. Assumes additional duties as needed.REQUIRED SKILLS AND EXPERIENCE:
Minimum of 1 year of customer service experience. Proficient in MicroSoft Office. Must have ability to multi-task and prioritize work flow. Strong interpersonal skills and the ability to empathize with clients. Strong attention to detail and organization skills. Must have or be able to obtain a California Property & Casualty Insurance License. bilingual Spanish a plus.REQUIRED EDUCATION:
High school diploma or equivalent.BENEFITS:
Aon offers: Competitive Compensation, Exceptional Benefits, Continuing Education & Training, A Unique Internal Advancement Program, and Tremendous Potential with A Growing Worldwide Organization. For more information about Aon Corporation, visit our website at