3105 Store Manager Lakeland

MetroPCS Inc. was formed in 1994 to provide an affordable, simple to use wireless service for customers in metropolitan areas seeking an alternative to traditional landline or wireless service. Our rapidly growing company is seeking a Store Manager.

The Store Manager is responsible for the overall management of the retail store including sales, customer service, staffing & scheduling, inventory and cash management, merchandising, and maintenance of the store. This position is also responsible for the administrative & logistics functions of setting up customers to receive service from MetroPCS; also, opening and closing procedures, cash deposits, employee training and supervision. Manage inventory and returns. Oversee out-of-store sales/marketing opportunities.

The responsibilities include, but not limited to:

•Lead team members to ensure store meets quota on a monthly basis.
•Recruit, interview, hire, and train qualified sales associates based on the day-to-day needs of the business.
•Satisfy coverage requirements by preparing, delivering, and implementing staffing schedules in a timely manner that meet business traffic needs and to budget.
•Provide coordination, measuring and monitoring of all sales and non-sales tasks, direction, and motivation to store employee team to build a positive sales and service environment.
•Churn reduction – meet or exceed company goal.
•Demonstrate sound leadership skills in order to position oneself as a resource and support to all employees within the store.
•Ensure that all opening and closing procedures are followed. Ensure the integrity of inventory and cash in the store environment at all times.
•Perform sales tracking and related reports. Deliver on all reporting requirements.
•Merchandising. Maintain floor stocking levels, displays, etc… to established planogram.
•Ensure store is clean, all equipment is properly maintained and in good working order, and that selling systems and supplies are appropriately stocked and provisioned.
•Manage all customer-related activities to ensure a high level of customer service in the store environment.
•Perform operational duties including taking inventory, receiving product, handling transfers and completing various paperwork.
•Marketing. Implement new store programs and be proactive in creating new sales initiatives.
•Communication and follow-up. Ability to communicate and follow up on issues in a timely, organized manner; oral and written.
•Ensure that all company policies are followed as well as any market specific objectives.
•Assist w/ managing outside sales & marketing activities as needed
•Assist area manager in handling employee disciplinary issues
•Identify & communicate activities within the community served by the store to increase brand awareness and sales.
•Ensure all company communications are disseminated to store staff.

MetroPCS offers a great work environment, as well as:

Paid Vacations and Holidays
Flexible part time schedules
Competitive base pay
Monthly bonus potential
FREE monthly MetroPCS calling plan
Discounts on products (handsets/accessories)
401K plan
Growth opportunities!
REQUIREMENTS
Education/Experience:

High school or GED equivalent; plus 5-7 years sales experience in a retail environment with a proven track record for generating sales and delivering excellent customer service. Candidates with experience in the wireless industry as well as those that have worked in a high-volume retail store will receive top consideration.

Only candidates who meet all of the above requirements will be considered. INTERESTED CANDIDATES MUST SUBMIT SALARY HISTORY, RESUME, and FULL REFERENCES IN WORD FORMAT FOR CONSIDERATION.

Our rapidly growing company offers a competitive benefits package and a great work environment. Visit us at www.metropcs.com to learn more about our exciting history

EOE