Solutions Consultant-PBMS/Mail-Northeast

Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.
PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.The purpose of the Solutions Consultant position is to provide end-to-end support for analyzing, designing, proposing and implementing process and technology-based solutions for current clients and new prospects. The Solutions Consultant will be the point of contact with the accountability for accomplishing all milestones on time, within budget and with high levels of quality and client satisfaction and ensure that the solution is within scope of PBMS overall business objectives. The position will work with sales and operations team members in developing client specific proposals.
Duties and Responsibilities To proactively build a client relationship by developing a deep understanding of client requirements and strategy for outsourced mail services,document solutions, and document image management processes. Assist the sales executive and/or account manager in bringing value to the client. To assess client document processing requirements to determine where process and technology improvements can be made to bring cost savings or incremental value to our clients/prospects. Also To prepare the statement of work, pricing and solution design documentation for all phases of service delivery. To manage the performance of all elements of an engagement within the service delivery process to ensure that all milestones are accomplished on schedule, within the program budget and with high levels of client satisfaction. To secure, schedule and manage the resources (client, internal and external) that are required for each phase of implementation. And work with the PBMS sales organization to qualify accounts, assist in developing the account strategy, and ensure that the proper resources are available to secure the trust and confidence of the prospect.
To assist the sales organization by making sales presentations on the targeted service solution and provide supporting documentation for client proposals.
To leverage internal resources and external technology alliance partners to architect and integrate technology components that will be required as a part of the solution. Obtain pricing, specification, performance and delivery information.
Be able to maintain a thorough working knowledge of complex, diverse and emerging technologies employed in system development, implementation, communications and end-user computing.While PBMS has a large concentration of clients in the New York area, it is not required that this position be based out of our New York office.With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad.PBMS offers a competitive salary and excellent benefits, including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.
PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
REQUIREMENTS
The ideal candidate for this position will possess: Minimum 5 years of progressive experience in Document Imaging with senior program management responsibility.
Experience must include working knowledge of one or more of the following technology disciplines and related processes:Mail center & Shipping and Reciving Operations
Commercial reprographics,Print,Fleet Asset Management
Print on Demand Applications: (Black and White & Color,Variable Print and Fulfillment Services)
Digital Press Applications, especially ability to convert traditional offset press to digital
Print to mail distribution applications
Electronic Job Submission and Digital Production Management software
Document creation, management, and archiving systmes integration experience
Excellent presentation, written and verbal communication skills, highly organized.
Strong client relationship skills and service orientation, ability to work in a demanding, client-focused, team environment.
A high degree of travel required.
CDIA, CIPS, DICE and/or other imaging certifications a plus