Senior Manager - Retail - Store Operations

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP’s subsidiaries are among the nation’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.Deloitte Consulting LLP is one of the world's largest and fastest growing management consulting firms.  We provide strategic, operational, financial and technology related advisory services to many of the world's most prestigious companies.  We are business performance consultants. We are known for our straightforward approach to solving our clients' most complex business challenges. Deloitte consultants work
hand-in-hand with clients to improve business performance, drive shareholder value, and create competitive advantage in the most practical, sensible ways possible.
 
Our Strategy & Operations practice helps clients make major strategic decisions and implement business improvements in areas such as customer relationships, supply chain, mergers & acquisitions, financial management, program leadership and more.
 
Our Consumer Business practice at Deloitte. provides professional services to virtually all types of consumer businesses including consumer product, consumer services and retail/wholesale distribution clients.  Our depth of experience allows us to take a source-to-consumer approach to each of our clients, giving them the latest information on trends and issues affecting their industry. Operations are enhanced. Supply chains are analyzed and improved. Top-lines are maximized.  We work with the top clients in the industry to help them achieve competitive advantage and solve complex
business issues in an ever changing business economy.
Senior Managers will manage and deliver large, complex client engagements that identify, design, and implement creative business solutions and technology solutions for large consumer package goods clients.  Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including:
- Engagement Management:  managing engagement risk, project economics including planning and budgeting, managing accounts receivable, defines deliverable content, ensures buy-in of proposed solutions from top management levels at the client
- Business Development: develops and maintains contact with top decision makers at key clients, organizes and leads pursuit teams, participating and leading aspects of the proposal development process, contributes to proposal pricing strategy.
- Practice Development & Eminence: development of solutions and methodologies, development of "thoughtware" and "point-of-view" documents
, public speaking and publication in industry periodicals.
- People Development: performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities. 
Required Experience and Attributes:
- 7+ years in consulting services, including at least 3 years of project management experience
- - Majority of engagement experience focused on the Retail market segment focused on Store Operation in large retail organizations
- Experience withing Store Operations must include many of the following:
- Corporate Strategy
- Customer Experience/Behavior/Loyalty
- Labor Management
- Merchanising
- Marketing
- Branding
- Pricing
- Promotions
- Channel Management
- Distribution and Supply
Chain Management
- Experience should also include implementation/selection of POS technology
- Should be considered a Store Operation knowledge leader within your firm or in the industry as a whole
- Significant experience managing large program tracks, operations and product launches and client relationships
- Experience managing mixed teams, including clients and contractors with both business and technical backgrounds (includes offshore development teams)
- Experience analyzing, designing and implementing large scale business/technology solutions
- Strong communication experience should include presentation / proposal generation, as well as an ability to interact effectively with people at all levels within a team or client organization
- Very high attention to detail
- Stellar work ethic
- Ability to accommodate client travel up to 100%
- BS degree Required, MBA strongly
desired at this level
  Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names “Deloitte,” “Deloitte & Touche,” “Deloitte Touche Tohmatsu,” or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte
Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.
REQUIREMENTS
Please see Job Description