Retail Sales Consultant - Oshkosh, WI

Purpose:
Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.



Maintaining strong knowledge of new wireless products, accessories, pricing plans, promotions and service features.



Educating and engaging customers through product demonstrations.



Meeting sales objectives for wireless phones, services and accessories.



Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.



Handling phone inquires from customers on billing issues, payments, upgrades, trade-ins, service changes returns.



Interfacing with other departments on customer's behalf when necessary.



Managing a cash drawer and daily deposits of funds.



Maintaining store appearance including store opening and closing procedures.



QUALIFICATIONS:



1-3 years of retail sales experience with key holder/cash handling responsibilities is preferred



Excellent interpersonal, verbal and written communications skills and attention to detail



The ability to multi-task in a fast paced team environment



Computer proficiency



Must be able to work a flexible schedule including evenings, weekends and holidays.

Classification:
1-3 years of retail sales experience with key holder/cash handling responsibilities is preferred



Excellent interpersonal, verbal and written communications skills and attention to detail



The ability to multi-task in a fast paced team environment



Computer proficiency



Must be able to work a flexible schedule including evenings, weekends and holidays.
REQUIREMENTS
Required Qualifications:
Experience Requirements:
1-3 years of retail sales experience with key holder/cash handling responsibilities is preferred



Excellent interpersonal, verbal and written communications skills and attention to detail



The ability to multi-task in a fast paced team environment



Computer proficiency



Must be able to work a flexible schedule including evenings, weekends and holidays.

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