Retail Sale Consultant, FT-Woodfield Mall

Purpose:
The Retail Sales Consultant position with Cingular Wireless has the following responsibilities:
Sells wireless phones, service and accessories.
Consistently achieves sales quotas and customer service objectives.
Provides information on products, accessories, service features, pricing plans, roaming and data.
Handles administrative aspects of the sale including: completing customer contracts, verifying identification, running credit, preparing customer files, addressing local market promotions, pulling product from inventory, completing warranty paperwork, taking customer payments and filing finished order.
Handles incoming calls for customer service, bill payments, upgrades, trade-ins, service changes, billing issues, returns, and general customer issues.
Interfaces with other departments on customer's behalf when necessary.
Responsible for cash drawer and daily deposit of customer payments.
Responsible for store appearance.
Successfully completes all sales and data training programs that are identified as core curriculum within the recommended time frames.



QUALIFICATIONS:

Qualified Candidates will possess:
A High school diploma or GED
1-3 years of retail sales experience with key holder/cash handling responsibilities.
Excellent verbal and written communication skills
Computer proficiency in MS Office
Ability to work a flexible schedule including evenings, weekends and holidays
Must be able to stand for long periods of time while servicing customers
Ability to work in Team Environment

Bi-lingual English/Spanish a plus

Classification:
Qualified Candidates will possess:
A High school diploma or GED
1-3 years of retail sales experience with key holder/cash handling responsibilities.
Excellent verbal and written communication skills
Computer proficiency in MS Office
Ability to work a flexible schedule including evenings, weekends and holidays
Must be able to stand for long periods of time while servicing customers
Ability to work in Team Environment

Bi-lingual English/Spanish a plus
REQUIREMENTS
Required Qualifications:
Experience Requirements:
Qualified Candidates will possess:
A High school diploma or GED
1-3 years of retail sales experience with key holder/cash handling responsibilities.
Excellent verbal and written communication skills
Computer proficiency in MS Office
Ability to work a flexible schedule including evenings, weekends and holidays
Must be able to stand for long periods of time while servicing customers
Ability to work in Team Environment

Bi-lingual English/Spanish a plus

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