Recruiting Specialist (Bilingual)

Report to the Human Resources/ Staffing Manager for HSBC Mortgage Services. The Contract Recruiter’s role will provide the Business, HR, Mortgage Services’ leadership teams and the client groups within the business with staffing resources and support.
Manage the recruitment process, data, reporting and program related responsibilities with the objective to source quality and a diverse slate of candidates for both exempt and non-exempt positions. Assist managers to hire talent and address resource needs within the business. Partner with hiring managers for staffing strategies involving sourcing, outreach, diversity, candidate assessment, offer packages and hiring decisions.
Effectively manage relationships in support of business and department goals. Support and manage diversity goals through management of candidate slate, coaching/ counseling of managers and partnership with HR team members. Stay informed of developments in related areas such as compliance, compensation, employee benefits and general human resource practices.
Maintain and cultivate relationships with outreach organizations and staffing agencies as needed through sourcing. Liaise with external agencies and internal resources to create job postings and advertisements. Screen, interview and assess candidates against position criteria and business needs. Provide coaching and developmental feedback to hiring managers and consult with HR Generalist teams for hiring decisions, potential employee relations issues and outcomes from the interview/ assessment process.
Extend job offers; coordinate hiring/ orientation process with staffing team members and Hiring Managers. Manage pre-employment related processes. Partner with HR Generalist Teams on related issues. Maintain applicant tracking and associated MIS. Fulfill monthly and quarterly reporting and provide ad-hoc requests as required. May also be required to develop and implement forms, processes and HR related tools/ resources as assigned. Perform other special projects duties as assigned.

We are proud to be an EEO/AA employer. We value diversity and offer a quality workplace.




job Requirements



Bachelor’s degree

Five years in staffing and recruitment

Three plus years prior experience in a staffing-related function

Knowledge and prior experience with Human Resource policies & practices

Proven ability to develop and manage relationships with client and customer base

Demonstrated ability to interface with and coach hiring managers

Utilization of E-solutions and web-based tracking and sourcing tools

Interview, evaluate and assess candidates in a high volume environment

Behavioral interviewing techniques and staffing in financial services for multiple disciplines preferred

Strong verbal and written communication abilities

The ability to relate to and influence individuals at all levels

Creative thinking and planning skills

Strong aptitude for the design and delivery of processes

Results oriented and strong organizational and follow up skills with the ability to work in a fast-paced dynamic environment

Quality orientation to include knowledge of related compliance and audits

Leadership, self-awareness, integrity; strong analytical, decision making and problem solving skills

Strong business acumen and a commitment to continuous improve with a high degree of initiative

Receptive to change with the demonstrated ability to work effectively within a team environment

Mature orientation with the ability to handle confidential and sensitive information with tact and discretion

Strong technical aptitude to include MS Word, Excel and PowerPoint

Prior experience working with HRIS/ Candidate Tracking systems HSBC CompensationHSBC is a pay for performance company with policies and programs designed to ensure all employees receive fair and equitable compensation based on performance. Our compensation program is designed to attract, motivate, develop and retain the very best people.



HSBC Benefits
We are proud of our comprehensive flexible benefit program. Our program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs. Our benefit features include, but are not limited to; medical, prescription drug, dental, vision, life insurance, short and long term disability, retirement plans, stock option purchase plan, and a competitive time off program. / gj-hh