Pre-Sales Systems Engineer

The Systems Engineer is responsible for driving software revenue and maintaining high levels of customer satisfaction through providing pre-sales technical/functional support to current and prospective customers.

Job Responsibilities:


Work as part of sales team to formulate account strategies



Perform discovery while engaging with the customer to understand key technical, financial, operational, and business issues that can be mitigated or alleviated with the CommVault QiNetix suite. Distill the discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges that the QiNetix suite addresses.



Create and present the business case surrounded by merits of a QiNetix solution to C-level executives



Architect creative and innovative CommVault QiNetix solutions aimed at solving business, operational, and financial issues



Propose and demonstrate the CommVault QiNetix suite of products through the use of demo’s, white board, presentations, etc.



Own the technical relationship with CommVault accounts



Assist, as needed, with industry speaking engagements or seminars



Keep abreast of industry trends, best practices, and competing/complimentary products. Leverage the knowledge obtained in sales cycles.



Develop strong customer relationships, ensuring that technical account management best practices are being followed by the systems engineering team



Conduct, manage, and lead customer software pilots or “proof-of-concepts”.



Develop specific areas of expertise in addition to maintaining broad product skills



Work with internal departments (sales, support, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive.



Travel 30%+ of the time within assigned territory
REQUIREMENTS
REQUIREMENTS


BS or MS in Computer Science/Engineering or related technical field



5+ years in the software or storage industry



3+ years experience serving in a pre-sales systems engineer role



Working or competitive knowledge of Veritas NBU, Legato Networker, TSM, etc



Excellent written, verbal and interpersonal communication skills



Prior experience selling, installing, and architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc)



Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system (UNIX or NT)



Prior system administration a plus



Enterprise application exposure or knowledge of (Oracle, Exchange, Informix, Sharepoint, etc)



Advanced knowledge of tape drives, libraries, storage arrays, storage networking, networking protocols, and general connectivity in multi-platform enterprise environments



Success penetrating and managing major accounts (Fortune 500-1000)



Exhibits superb project planning and time management skills



Strong work ethic



CommVault is an Equal Opportunity Employer.