Mercedes-Benz / BMW Service Advisor

Live and work near the most Beautiful Beaches in the U.S.. Forbes Magazine ranked the area 6th best place for business and careers. Quality Mercedes-Benz/BMW is looking for an experienced service department advisor that wants to improve their career and take advantage of what the Dealership, Community, and State have to offer. Please consider no State income tax, A-graded schools, lower than average cost of living, respectful work environment, manufacturer tech training, aggressive compensation, paid vacations, 401K, major medical insurance, incentive programs and much more.
REQUIREMENTS
ESSENTIAL DUTIES include the following. Other duties may be assigned.

Listens to client service concerns. Offers advise and assistance.

Opens and closes repair orders.

Dispatches and schedules work to the service technicians.

Communicates with parts department to obtain needed parts.

Examines assigned vehicle to determine if further safety or service work is required or recommended.

Communicates with client immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

Documents all work performed and recommended on the repair order.

Road tests vehicles if necessary.

Participates in manufacturer-sponsored training programs, schools, and events.

Keeps abreast of manufacturer technical bulletins.

Keeps work area neat and clean.

Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

Reports any safety issues immediately to management.