IS Business Analyst II — IT Experience Preferred!

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

United Behavioral Health, a UnitedHealth Group company, is a leading provider of emotional wellness services. Currently serving over 22 million Americans, our innovative solutions include behavioral health, employee assistance, work/life and pharmacy management services, as well as a unique disability support program. We offer specialized, confidential support to help our members live and work well, and excellent resources and rewards for your career so you can do the same. A healthy business awaits you at UBH.



We seek an organized, self-motivated professional to join our Santa Ana, CA team. As a Business Analyst, you would evaluate various customized applications. In addition, you would work cross-functionally with other teams providing post support for new product implementations. Your distinct problem-solving abilities would be important in this role. If you are looking for a highly-visible opportunity, we encourage you to apply today.



Primary responsibilities include:


Acting as the liaison between the end user and Information Technology (IT) department


Supporting various applications, including post support of a newly implemented application


Working with internal customers to analyze, troubleshoot and resolving reported problem/issues
Triaging issues to the development team


Transforming high level requests into relational data


Job Requirements:

The candidate must have Business Analyst experience; must include analyzing data and gathering requirements. A background in test case writing or development is a must. Experience in related healthcare, managed care, acute setting, long-term care or rehabilitation is highly preferred. Clinical knowledge would be an asset. IT experience would be valued. A background in web-based applications is desired. Working knowledge of SQL software is a plus along with knowledge of relational databases. Project management experience is also a bonus. MS Visio skills are preferred. Proficiency in MS Office applications is necessary. A Bachelors' degree is favored; equivalent work experience will be considered.



UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan.



If you are interested in growing professionally within an innovative, highly respected organization, we invite you to explore this excellent growth opportunity!



Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.