Counselor Aide

Counselor Aide  

The Coast Community College District is a multi-college district that includes Coastline Community College, Golden West College, and Orange Coast College. The three colleges offer programs in transfer, general education, occupational/technical education, community services and student support services. Coastline, Golden West and Orange Coast enroll over 60,000 students each semester in more than 300 degree and certificate programs. Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to needs of a changing and increasingly diverse population.

Job Close Date: 09-25-2006
Position Title: Counselor Aide  
Campus: Golden West College  
Department: GWCSSCounseling  
Shift: Regular  
Job Category: Support Staff  
Work Calendar: 12 Mo Classified  


Performance Responsibilities
Under general supervision of the Dean of Counseling, perform a variety of clerical and other assignments in support of the counseling staff; perform other duties as assigned in the Counseling Center.

a. Answer Counseling Office telephone calls.
b. Make appointments for students/public with appropriate counselor for academic advising, using computerized appointment systems, and keep accurate statistical records for accountability purposes.
c. Assist students in using the Career/Transfer Center and maintain materials for student use.
d. Maintain/update guidance forms, brochures, etc., using word processing.
e. Assist students in clarifying College Catalog and other printed college information.
f. Perform a variety of clerical support work, including typing and mailing routine correspondence, proofreading, and filing.
g. Use a computer for office tasks, including word processing to maintain, update, and print guidance forms and brochures.
h. Assist with probation and suspension notifications (mailing letters, making appointments, and tracking paper work).
i. Prepare purchase order requests for supplies.
j. Assist with new student orientation during registration.
k. Proofread Counselors' day and evening office appointment schedules for year.
l. Perform other related job duties as assigned.  


Minimum Qualifications:

Faculty/Educational Administrators complete the Equivalency Application only if you do not meet the minimum qualifications for the position you are applying to, and you wish to be considered.


Knowledge of:
1. Various types of career and academic fields.
2. Modern office practices and procedures.
3. Business telephone etiquette.
4. English usage including grammar, spelling, vocabulary, and punctuation.


Ability to:
5. Use a computer and a variety of applications, including word processing, computerized guidance systems, spreadsheet, and database programs.
6. Recognize student's needs and problems and make appropriate referrals.
7. Organize tasks in an efficient manner and work with frequent interruptions.
8. Monitor information and maintain files and records.
9. Perform basic clerical duties and work with statistical data.
10. Type at an acceptable rate of speed (at least 30 wpm).
11. Learn the objectives of the programs to which assigned.
12. Speak clearly, concisely, tactfully, and patiently with students from a variety of socio-economic, educational, cultural, and national backgrounds, and of all ages.
13. Present information on the Career Library and/or Transfer Center.
14. Establish and maintain effective relationships with those contacted in the course of work.

Education and Experience:
15. At least one year of responsible clerical or technical experience, preferably in a the area of Counseling and Guidance.
16. Or, any combination of education and experience that would provide the required qualifications.
 

Desired Qualifications
1. Bilingual ability in English and Spanish or Vietnamese.  


Conditions of Employment
This is a regular full-time, 12-month per year position. The normal hours of work will be 10:00 a.m. to 7:00 p.m., Monday through Thursday, and 8:00 a.m. to 5:00 p.m. on Friday. The effective date of employment will be arranged with the supervisor.  


Required Supplemental Questions

When you apply for this position, you will be required to answer these questions.
1. Briefly describe your educational background and professional experiences that have prepared you for this position.

2. Briefly describe your experience using technology to perform a variety of clerical support work, including typing and mailing routine correspondence, filing, developing spreadsheets, scheduling and tracking appointments, and answering the phone.  


Salary Range
$2,678 (Step 1) - $3,265 (Step 5)
Salary Range E-40
Based on the 2005/2006 Salary Schedule  


Pay Philosophy
Starting salaries for support staff positions begin at Step-1 of the salary range. The first salary advancement is at the end of the 6-month probationary period. Further advancements are on an annual basis.


Starting salaries for management and supervisory positions are based on a combination of education, qualifications and experience. Initial placement is within the starting salary range. Further advancements are based on initial salary placement.


Starting salaries for academic positions are based on a combination of education and experience. Initial placement is within the starting salary range. Further advancements are based on longevity and professional development. An additional annual stipend is offered for possession of an earned doctorate from an accredited institution.  

 
Work Schedule
10:00 a.m. to 7:00 p.m. Monday-Thursday, Fridays 8:00 a.m.- 5:00 p.m.  


Benefits:
The District provides a comprehensive benefit program effective the first calendar day of the month following the first day of regular employment. Dental and vision care plans for employees and dependents, and life insurance and income protection plans for employees are fully paid by the District. A variety of medical plans covering employees and their dependents are available, with the District paying the major portion of the cost. Other liberal benefits include, on an annual basis: vacation, 12 days the first year; sick leave, 12 days; holidays, averaging 12 days. Employees participate in both the Public Employees Retirement System and Social Security.  


Receives Benefits:
Yes  


Application Requirements
1. A Classified/Management Employment Application.
2. A response to the Supplemental Questionnaire.  


Vacancy ID: G-009-07  


Apply online at: http://www.cccdjobs.com


Principals only please. An EEO/AA Employer M/F/D/V
REQUIREMENTS
See job description.