Clinical Consultant

Responsible to function as a clinical resource for the sales team participating in onsite and internet demonstrations. Builds client relationships by developing hospital-wide relationships, gathering data and clarifying expectations. Maintains the pulse of client activity and communicates information to appropriate MedHost personnel. Promotes multidisciplinary collaboration and acts as a facilitator and change agent regarding the integration of technology into the organizational environment. Performs or assists with on-site process analysis at time of initial site walk through prior to software installation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Participates in clinical demonstrations of product
•Knowledgeable on state nursing regulations and requirements for documentation in each state
•Participates in site visits with potential clients
•Assist in team training for client during pre-implementation and as needed
•Conduct individual on-site training example: physicians
•Clinical support on go-live
•Works with client team to set up nursing templates for nursing documentation
•Builds hospital-wide relationships with ED, OR, Clinical staff, IS Project Lead
•Works with management team to facilitate upgrade and up sales
•Conduct roundtables on how things are going with client and MedHost team
•Collaborates with client to collect benchmark data for excellence
•Conducts Clinical Analysis and produces Reports
•Conducts Site Survey with technical staff
•Coordinates Implementation Process in conjunction with technical Project LeadSUPERVIOSORY RESPONSIBILITIES:
Supervises and is responsible for team members as assigned
REQUIREMENTS
KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Ability to build an atmosphere of trust and openness
•Exceptional customer service, communication, negotiation, presentation and interpersonal relationship skills required for interaction with contacts
•Ability to use data and logic to persuade others, and assess patient flow process issues
•Possesses strong time management and organization skills
•Ability to put together written reports, power-point presentations regarding data and outcomes
•High level of initiative, self-direction, and accountability for actions required
•Skill in promoting multidisciplinary collaboration; ability to act as a facilitator and change agent required
•Ability to monitor and track the progress of an action plan
•Ability to effectively present information and respond to questions from groups of manager, clients, customers, and the general public
•Excellent written and oral communication skills, project coordination
•Ability to use the Microsoft Office Suite (Word, Power Point, Excel) when making presentations
•Strong understanding of the Internet and ability to use Internet software
•Preferably an understanding of networks LSN/WANs
•Preferably an understanding of NT server/workstation
•Preferably previous experience with application development
•Works well within the team structureEDUCATION:
•Current licensure as a Registered Nurse
•Bachelor’s Degree is required
•Minimum of three-five years of clinical experience in area of expertise desirablePHYSICAL DEMANDS:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Generally sedentary with some bending, stooping, lifting and reaching required
•50–75% travel requiredWORK ENVIRONMENT:
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Non-smoking office environment
•Client office environment or public environment normally used to conduct business