Call Center Sales Consultant - Part-Time Available!

Learning feels good at Sylvan Learning Center, the leading provider of supplemental education services to students of all ages and skill levels. With over 25 years of experience and more than 1,000 centers located throughout North America, Sylvan Learning Center has changed the lives of over two million students and families. Sylvan's trained and certified teachers provide personalized instruction in reading, writing, mathematics, study skills and test-prep for college entrance and state exams. At Sylvan, students develop the skills to do better in school and the confidence to do better in everything else.

The Educational Sales Consultant is responsible for speaking with customers, building rapport and explaining our assessment testing process for Sylvan Learning Centers. Candidate will be responsible for meeting predefined sales conversion rates and scheduling students for assessment testing at the appropriate Learning Center. Candidates will be responsible for delivering seamless and exemplary service to internal and external customers at all times.
Receive incoming "inquiry" phone calls and provide accurate information regarding the assessment testing process. Candidate will be responsible for asking and answering questions to determine the testing needs of the student and make an appropriate recommendation.
Candidate will also be responsible for making outgoing follow-up calls to customers who have called in the past and have not taken the assessment test.
Candidate will review potential schedule opportunities and find a time that works for both the customer and the Learning Center.
Candidate is responsible for converting a predefined number of customers to book an assessment and to show for the assessment.
Candidate will be responsible for recording via the system accurate information obtained during the phone call.
Candidate will be required to work flexible shifts to cover the hour of operations in the contact center.
Candidate must attend four weeks of training and pass all related tests. REQUIREMENTS
3 - 5 years customer sales experience
Strong communication and computer skills
Sales driven
Detailed oriented and strong problem solving skills
BS Degree preferred
Educational related experience preferred
Ability to work different shifts; 25 Hours/Week (Monday - Friday, 8:30am – 11:30pm, Sat 9am - 5pm, Sunday 12pm-5pm)
WE OFFER:
Excellent starting pay and monthly incentive potential
Paid training
Shift differentials and bi-lingual differential
Contests, Celebrations and more!!!Full time employees are eligible for benefits to include tuition reimbursement, medical, and dental, vision 401k and more.