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 CRM Senior Consultant

Details
Country: USA
Location: Washington DC
Total applied: 40
Location: DC Metro--with ability to travel Monday-Friday.

BearingPoint is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications, merit and business need.
Job Overview
Company:BearingPoint

Location:US-DC-Washington

Base Pay:N/A

Employee Type:Full-Time Employee

Industry:Consulting

Manages Others:No

Job Type:Consultant

Req'd Education:None

Req'd Experience:Not Specified

Req'd Travel:Negligible

Relocation Covered:No





Contact:BearingPoint

Phone:Not Available

Email:Not Available

Fax:Not Available



Ref ID:34251.9087
CRM Senior Consultant

BearingPoint, Inc. (NYSE-BE) is one of the world's largest Management and Technology Consulting companies dedicated to aligning business and systems to empower Global 2000 companies and government organizations.The BearingPoint Customer Solutions Team is currently searching for Consultants.Requirements:
Must have 6 years of strong functional and business process knowledge within Sales and Marketing specifically in the following:

Development of strategic enterprise sales and marketing plans and ability to execute for a multi-region / multi-site organization

Development of marketing campaigns and execution of campaigns with analysis of marketing results including ROI

Development and management of sales operational processes including, but not limited to: account development; key account management; opportunity and pipeline management; sales planning; lead management; incentive compensation; performance management

Development and management of marketing operational processes including, but not limited to: segmentation; list management; campaign development and management; marketing planning; lead generation; ROI analysis; customer interaction strategies; competitive intelligence

Development or execution of Brand awareness campaignsPreferred 6 years of experience in any of the following:

Customer Relationship Management Principles (Marketing, Sales, Service, Channel Management, Contact Center, Business Intelligence/Analytics)

Customer Value determination and/or profiling

Customer Experience Analysis and Design

Customer Strategy Development (retention, acquisition, service delivery)

Customer Satisfaction Measurement and studies

Contact center operations -designs/implementaiton/managemnt;optimization studies;consolidation planning;channel management strategic planning

Knowledge of CRM COTS packages and technologies

Sales/Service/Marketing/Contact Center analytics (Business Intelligence) analysisLocation: DC Metro--with ability to travel Monday-Friday.BearingPoint is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications, merit and business need.
Job Overview
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