Sales - Product Sales Specialist - Inside Sales

If you thrive on opportunity and challenge, and have the confidence that your success is dependent upon your talents and efforts, you want to be part of the Conductix team! Conductix is a progressive and growing organization that offers challenging and rewarding opportunities in the electrification and cable management markets.

In this position, you’ll be an important part of the Inside Sales team, assisting customers and outside sales representatives with many of their customer relations activities, including:

•Provide price and availability
•Quote systems and parts
•Follow-up on customer quotes
•Provide technical product information and trouble shooting
•Reschedule orders with manufacturing
•Enter customer and rep media requests
•Write up orders
•Enter correspondence into customer database
•Follow up on Return Material Authorizations
•Enter customer complaints
•Project management

This is a multi-faceted position in a medium-sized organization, so you must be able to interact comfortably with other departments on a regular basis. Qualified candidates will have a proven record of inside sales experience, be comfortable spending 90% of the time on the phone, enjoy a fast working pace and handle details with ease.

Qualified candidates will possess a BA in Sales, Marketing or Business; or equivalent business experience. Working knowledge of Microsoft Office applications is also necessary.

If you have the initiative to "get things done" and possess exceptional communication and time management skills, we want to talk with you. Conductix offers an excellent salary, benefit and bonus package along with continued personal and career development opportunities.


Send resume to:


HR Department
10102 F Street
Omaha, NE 68127
[Click here for email]

Website http://www.conductix.us
REQUIREMENTS
SUMMARY
Product Specialist works with customers and prospects, primarily by telephone/E-mail/fax, to develop appropriate product specifications, quotations, and solve product-specific problems, for the assigned products. Works with the Business Development Specialist and other SBU departments to assure customer satisfaction with our work. Follows up on quotations to give us the best chance of winning the business we quote.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. ( Note: "Product Team" consists of Business Development Specialist, Product Specialist, Technical Specialist, Engineering Specialist, Manufacturing Manager and SBU Sales and Marketing Manager.)

Thoroughly understands the products and applications for the assigned markets handled by the SBU.

Determines customer specifications as they relate to Harlan products, develop quotations, and provide technical documents to customers.

Handles day-to-day customer service problems and issues that may arise, such as:



Stay abreast of the competition - products, features, pricing and service.

Write up customer credits and give to the Accounting Department.

Apply list and discount prices and/or calculate list prices from costs.

Provide back up receptionist support.

Understand and follow filing systems.


Stay abreast of major quotations, and work to put Conductix in the best possible position to win the business.

Work with the outside Sales Reps as appropriate, to achieve SBU goals. Provide feedback on the effectiveness of our rep force.

Provides input to "Product Team" during products development/improvement stages.

Works with Harlan SBU Sales and Marketing Manager, Business Development Specialists to provide input on sales literature, advertising, direct mail, and other types of marketing promotions.

Pursue specific market niche or account objectives on a case-by-case basis.

Representation at trade shows and customer accounts as needed.

Primary inside contact for Outside Sales Reps, in markets assigned. for consideration

Works with the "Product Team" to communicate external customer needs ( and internal sales tool needs) regarding product information.


SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION

Individual must be able to handle multiple tasks simultaneously.
Type 45 wpm