Sales Coordinator

Genworth Financial is a leading insurance holding company, serving the lifestyle protection, retirement income, investment and mortgage insurance needs of more than 15 million customers, and has operations in 24 countries, including the U.S., Canada, Australia, the U.K. and more than a dozen other European countries. Genworth has strength and stability, with $104 billion in assets, more than $10 billion in revenues, and $1 billion in earnings (as of December 31, 2004). For more information, visit http://www.genworth.com.RESPONSIBILITIES:The Field Services Support Specialist reports to the Regional Sales Support Manager and is responsible for providing support to the Sales Support Staff in their respective region by coordinating the following duties:
Order supplies and maintain correct levels of supplies for office in order not to have rush orders*
Provide support to Sales Team on new business, plan changes, renewals, and customer service as needed*
Maintain adequate supplies of marketing materials for assigned offices and destroys and/or coordinates destruction of obsolete forms as noted by Home Office Marketing* *Update/maintain broker addresses on the access database for the assigned sales offices
Support the Sales Support Specialists in maintaining the Pending Commissions Report and Licensing Process*
Support the Sales Support Specialist in assigned office with the preparation and distribution of employee enrollment kits*
Coordinate with Regional Sales Director's, Sales Reps and Regional Sales Support Manager the handling of lapse notices*
Coordinate and orders all stationary and business cards for assigned Sales Office*
Act as liaison with assigned Sales office to coordinate packing and pick up of termed files for document storage*
Record and manage submitted new business and monthly reconciliation for assigned Sales Office *Process "Decline To Quote" letters and RFQ's for assigned Sales Office*
Maintain postage records for assigned Sales Offices *
Perform various other administrative functions such as answering incoming telephone calls, filing, shredding, home office data requests, incoming/outgoing office mail, rep reassignment files, copying, faxing, office equipment maintenance, etc.Basic Qualifications:
Boundless attitude, excellent customer service skills; Strong PC proficiency with good working knowledge of Word, Excel and Outlook; Associates/Bachelors degree or equivalent work experience; Good math skills; Excellent attention to detail; Good verbal and written communication skills; Demonstrated ability to manage high volume of work and deliver on commitments on time and with few,if any, errors; Superior interpersonal skills; Self-directed; Problem solver; Ability to get things done; Excellent administrative skills; Ability to ask questions and speak up as needed; Strong organizational skills; Ability to remain calm under pressure; High Integrity; Adaptable to change with ability to learn new processes and procedures; Demonstrated ability to handle multiple processes at same time and handle directions from multiple sourcesPreferred Candidate Qualifications:
Insurance industry background; Knowledge of Genworth Financial - Employee Benefits Group services, processes and products; Experience working in a sales environment; Fluent in Spanish.
REQUIREMENTS
Please refer to the Job Description for the qualifications.