Retirement Services Business Analyst

Retirement Services Business Analyst
Serves as an expert in providing complex business and processing expertise for McCamish products. Has extensive knowledge of corporate non-qualified benefit plans, including various investment securities processing – company stock, variable mutual funds, and fixed investment securities. Assists in providing expert guidance on new product development to prospective clients and internal resources. Provide daily product support to customers of McCamish products.

Responsibilities and Duties:Provides direct support to clients with analysis, troubleshooting, and testing of reported problems as well as the testing of code modifications for the Business Processing Outsource (BPO), remote or licensed clients.
Performs requirements gathering and analysis for new functionality for system, and documents requirements as detailed business specifications.
Works closely with clients, software engineers, and quality assurance associates to ensure requirements are achieved as outlined in the specifications.
Performs regression, system, functional, usability, and integration testing as required. Validates expected results and provides output for internal and client sign-off.
Provides post-implementation support for BPO and remote clients as new products and releases are moved to production.
Provides analysis, solutions, workarounds, and ad hoc queries against the production environment when needed.
Documents all service and support activities for management analysis and reporting.
Serves as a project lead for group direction, process and standards enforcement, conflict resolution, and ensures high quality results.Visit our website at mccamish.com for additional information. E-mail resumes to [Click here for email]. EOE
REQUIREMENTS
Education/Experience Requirements:3-5 years of life insurance, variable annuities or benefit plan recordkeeping operations experience. Has in-depth knowledge of and experience in non-qualified benefit plan recordkeeping and operations. Possesses demonstrated knowledge of the related industry products and practices.
2-3 years of experience with direct interaction with internal and/or external clients.
Demonstrated ability to produce documents detailing system and business requirements, and functionality specifications
Demonstrated experience with problem analysis and resolution. Strong logic and diagnostic skills. Able to work either independently or with teams as required to achieve directed goals.
Strong computer skills. Must be knowledgeable with MS Word, Microsoft Outlook and Excel. Experience with relational databases and query languages is a plus.
Must have a positive team attitude, exceptional interpersonal skills, and demonstrated ability to serve as mentor for internal staff and external clients.