Operations Coordinator

Assignment: Permanent Placement , Permanent PlacementExperience Level: 0-1 years Career Level: Experienced (Non-Manager)Education Level: High School or equivalentSalary/Wage Range: 30 - 35 Per YearPost Date: 03/28/2006Start Date: 09/05/2006Expiration Date: 10/29/06Job Order Number: 121575Job Board Category: Insurance45Job Description:
Ensure timely delivery of medical and travel assistance to callers on a global scale. Answer in-bound calls to Alarm Center Accurately and completely obtain required information from client callers. Initiate inter-Alarm center notification to facilitate care delivery.Participate and manage the logistical and non-medical elements of a case. Work with other Alarm Center employees to perform.Evacuation/repatriation of mortal remains. Work with other Alarm Center employees in providing medical referrals, arranging medical appointments, ensuring guarantee of payment, facilitating shipment of approved medications internationally, obtaining medical expenses, and medical records. Work with other Alarm Center employees in providing travel assistance (For example, recovery of lost documents (passport, credit cards), emergency cash replacement, lost luggage assistance, document translation, facilitating language interpretation, emergency message transmission, and concierge requests)Note: To be considered, your resume must meet specific position requirements and you must identify either the job title or job code for a specific open position. Unsolicited resumes are not retained and resumes may be forwarded to a Westaff branch for possible placement opportunities.
REQUIREMENTS
Excellent communication skills (both verbal and written) in the English language, as well as fluency in French, Spanish and/or Portuguese; multi-tasking/organizational skills; strong customer service skills This position is 3/13 hour shifts which can be overnight (7PM - 8AM) or day (7AM - 8PM) and can include weekends.About Westaff: With more than 57 years of practice, it's no wonder that Westaff has earned the reputation as one of the largest staffing companies in the country, and one of the most experienced. Our success has continued throughout the rest of the world, supplying business solutions in every major market in the UK, Australia and New Zealand.
Westaff is an Equal Opportunity Employer..
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