Inside Sales / Account Development Representative

Open Text™ (Nasdaq: OTEX; TSX: OTC)
is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth.

Today, the company supports almost 20 million seats across 13,000 deployments in 114 countries and 12 languages worldwide. We are looking for innovative, team-oriented individuals who embrace technology and the changes occurring in today's global marketplace.

Open Text is recruiting for an professional Inside Sales Representative to join our dynamic Sales team.


Purpose of Position

The Account Development Representative will be responsible for uncovering and qualifying Enterprise Content Management (ECM) opportunities to the direct field sales organization in an assigned region


Primary Duties

Perform opportunity discovery calls within assigned region's targeted accounts to uncover existing ECM projects
In conjunction with the Field Marketing team, initiate, develop, and manage outbound opportunity discovery calls and email campaigns
Qualify and develop prospects, determining project timeframe and funding
Maintain and enhance the corporate database of prospect contacts within the assigned region's target accounts
Serve as first point of contact within Open Text for all inbound inquiries
Maintain pertinent information in lead management databases
Assign leads per the defined sales process
- Report weekly to the assigned region on the status of opportunities uncovered by outbound activities
Follow education and training plan as defined for role
REQUIREMENTS
Skills and Knowledge

The position requires the following skills and knowledge:

Preferred 12 months of telemarketing, telesales, or other marketing support experience in a software or high technology company
Strong customer service skills
Strong presentation skills
Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint) & a contact management databases
Excellent oral and written communications skills
Adaptable to a fast paced, technology driven, environment


Academic

The position requires a Bachelor's degree, College diploma or equivalent experience.

Work Environment

General office environment with regular business hours of 8:00am to 5:00pm EST. Hours may vary for those assigned to territories in other time zones. Work outside of these hours may be necessary due to project schedules, and/or deadlines.