Field Service and Sales Technician

FIELD SERVICE AND SALES TECHNICIAN
SUMMARY:
An expanding oilfield service company seeks a service person to install and service specialized instrumentation on drilling rigs in the local area.
Experience with drilling rigs and instrumentation is desirable but not essential. What is essential is an exceptional ability to work hard without direct supervision, work irregular and sometimes long hours, and a desire to have complete responsibility for one’s work. Applicants must be a self-starter and highly self motivated. Many people say they are strong in these personal traits, but in fact very few are. Do not apply unless you are confident that you have the character we are seeking.
PURPOSE:
To sell, install and maintain the Pason Electronic Drilling Records, Pit Volume, Totalizer and Total Gas System, as well as other Pason products and services. To train customers in the use of the Pason equipment. To provide an interface between Pason and its customers at the field user level.
AREAS OF RESPONSIBILITY:
Provide exemplary service to all Pason customers.
Install Pason equipment to company standards.
Ensure that Pason equipment and all its components function to the satisfaction of the customer.
Ensure all users understand the operation of the system and all its relevant features.
Create and maintain a daily, weekly, and monthly schedule.
Manage and be held accountable for Pason equipment inventory, whether it is in the field truck, storage shed or on assigned rigs.
Maintain records on the Pason Operations Database as related to Pason equipment and customers.
Write customer tickets, when necessary, in accordance with the Pason Ticket Writing Procedure.
Maintain an expense account as per Pason Expense Policy.
Perform sales calls on potential customers as well as sell additional products and services to current Pason customers.
Assist Field Service and Sales Technicians in your area, as well as travel to other areas when necessary.
Provide sales leads and information for sales staff.
Report all hardware and software problems.
Provide feedback for the improvement of Pason equipment, documentation, procedure and policy.
Track rig movement and activity in assigned area.
Maintain constant contact with Pason Regional Managers, fellow Field Service and Sales Technicians and Pason customers via daily e-mail and hourly voicemail while on call.Constant and continual improvement of Pason product knowledge and knowledge of the petroleum industry in general.
Perform all duties in the safest possible manner as per Pason North America safety Manual.
Any other responsibilities as assigned by Pason Regional Manager.The company will provide a competitive salary, an extensive benefit package, field truck, tools and all necessary training to perform the required work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform substance abuse testing.
REQUIREMENTS
See Job Description.