Dental Provider Relations Representative

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

As one of the nation's largest network-based dental services companies, Dental Benefit Providers, a UnitedHealth Group company, offers access to affordable care along with innovative product choices. The right balance of high quality care with the financial benefits of dental cost containment is here. We've expanded our services beyond HMOs to serve clients representing a combination of insurance companies, large employers, municipalities, and unions. And from our tremendous growth, comes the opportunity for you to do the same. Be a part of a dedicated, dynamic professional staff and discover the unique rewards of professional success with us.












Developing and maintaining relationships with dentists and practice managers within the local health plan's physician and provider delivery system, you would enjoy extensive time with providers and strong career growth potential with a Fortune 100 healthcare leader. We encourage you to apply today.












Primary responsibilities include:






Resolving provider issues related to claims, provider complaints, fee negotiations and service requests




Building and maintaining provider relationships




Educating providers on policies and procedures




Researching issues




Facilitating outreach projects


Reviewing and analyzing reports from the QM department











Job Requirements:

Previous customer service experience is required. Account management experience is preferred, as is experience working with providers in the health insurance/dental field. Previous face-to-face client interaction is strongly desired. Computer proficiency is a must.












UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan.












If you are interested in growing professionally within an innovative, highly respected organization, we invite you to explore this excellent growth opportunity!












Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.