Business and Resource Development Manager

POSITION SUMMARY: The Business and Resource Development Manager is responsible for overseeing the daily administrative functions of the VistaCare Hospice Foundation Office, managing the support team and systems to assure proper and timely handling of daily activities. The person will also be responsible for the design and implementation of the major donor cultivation and direct mail campaign development.

PRINCIPAL ACCOUNTABILITIES:

Resource Development
Create and maintain database to track prospect and donor/patient relationships and generate donor and donation reports on a regular basis

Design and implement a major donor cultivation program

Work with internal and external resources to build and grow an effective direct mail campaign

Resource Management
Field, direct and manage sufficient human resources, hourly and volunteer to meet demands for donation processing and acknowledgement, program support, office management.

Develop relationships with vendors, contractors, suppliers, and leasors to provide and maintain appropriate hardware, software, office equipment, and supplies, competitive prices, reliability and service.

Create and maintain all Team member records tracking compensation, PTO, performance reviews in a timely, secure and confidential manner.

Apply a sound code of ethics in all purchases, contract management, financial, supervisory duties and personnel matters and work in compliance with all State and Federal laws.

Financial Management
Using QuickBooks, maintain accurate and complete records of all financial transactions provide complete transparency of all financial matters.

Process accounts payable and receivables in efficient manner.

Provide guidance and assist in Budget preparation, ongoing monitoring of Budget to actual, and timely financial forecasts

Support Grants and Program Support Manager and senior management developing pro forma's for grant proposals, special events and fundraising projects, and supporting data for on-line newsletters and annual report.

Work with external auditors and senior management to provide timely quarterly reviews and year-end audits, implement management letter recommendations.

Report any and all material financial issues or problems to senior management in a timely manner.

Establish and maximize banking relationship to ensure proper controls, investment strategies and banking charges.

Data and Records Management
Incorporate and continually monitor software solutions to maximize team productivity and efficacy of all foundation activities.

Organize and maintain filing system for all correspondence and other records and set up a calendar and monitoring system to identify contract, insurance, grants/projects, renewal and other important dates.

Support cultivation and solicitation strategies by providing tracking and reporting documentation


Protect and secure all records and data from cyber theft, sabotage, or disaster.

Field Support
Ensure timely processing of all donations and acknowledgements.

Build rapport with site Office Managers to collect and transmit donations supported by accurate complete information in a timely manner.
REQUIREMENTS
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job may require limited travel, evening and weekend work; travel expenses will be reimbursed upon submittal of paid receipts within the travel and expense policy, and compensation time will be dispensed at the supervisor’s discretion.

Personality Characteristics Required:
Team-oriented, cooperative, reliable, extroverted, out-going, stable, poised and relaxed






Education/Experience:
Bachelor’s degree (BA, BS.) or equivalent from four-year college or university with a focus on accounting,/management, or finance; or three years of related experience and/or training; or equivalent combination of education and experience. An MBA seeking a non-profit experience and fundraising experience is preferred.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
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Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:
Ability to solve practical problems and deal with variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
Word processing, QuikBooks, Spreadsheets, Internet software, E-mail, Order processing, Database software, Contact Management software

Supervisory Responsibilities:
Supervises regular and temporary workers as assigned

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to lift up to 10 pounds and up to 25 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.