Business Analyst with CRM applications implementation experience

We are looking for a Business Analyst with CRM applications
implementation experience for one of our client in Sunnyvale, CA.

Title: Business Analyst
Location: Sunnyvale, CA
Duration: 3+ months
Start Date: ASAP

Responsibilities:
1. Work with the team, managers and vendors on the support, maintenance and enhancements to the existing business systems:
- Web Portals – Partners and End users
CRM systems including:
- Sales and Quoting Processes/systems
- Order fulfillment processes/systems
- Ongoing Relationships with partners and outsourcers
2. Helps in administration of the application, as needed.
3. Reduces long-term IT support costs, while improving service levels.
REQUIREMENTS
Required Skills & Experience:
• Minimum of 7+ years experience in information technology, with at least 5 years of analysis experience working with business application teams in a fast moving global, multi national technology company.
• Will have had experience working with sales, marketing and service groups, for CRM, order management systems and portals, and will have a strong understanding of their infrastructure needs and how they operate.
• Broad current knowledge of business technology applications, current trends in IT, and experience implementing outsourced solutions and service providers.
• Sound understanding of business processes in technology hi-tech business and the know-how to develop and maximize opportunities for exploiting technology in support of the business.
• Experience in designing and implementing analytical reports to support business intelligence requirements.
• Broad understanding of all aspects of IT and emerging technologies

Education:
• BS in computer science or an MBA is required

Please send us the resume in word format with rate and availability information to [Click here for email].