Account Manager – Market Risk Specialist

Account Manager – Market Risk Specialist
New York, NY

The RiskMetrics Group, a global financial software company, is immediately seeking Account Management Executives - Market Risk Specialist to represent a suite of market leading risk management services. The Account Manager – Market Risk Specialist reports directly to the Group Head in New York.

Successful candidates will have a thorough knowledge of finance, quantative skills, the aptitude to learn RiskMetrics Group's products and an ability to guide financial services clients to better use those products. In addition, Account Managers must be adaptable, able to lead cross-organization teams and able to represent RiskMetrics Group at all levels of management at clients.

As RiskMetrics Group continues to rapidly grow, clients span some of the world’s largest hedge funds to central banks and asset managers. Running a portfolio of clients exposes Account Managers to a wide range of institution types and ensures a challenging client facing role suiting candidates keen to learn about how companies manage risk and to then bring insight and best practices to those client organizations.

Performance is based on a combination of factors including successful presales activity, implementation support, and account renewal rates. In the pre-sales role the Account Manager partners the sales team, bringing industry and product expertise to initial client meetings. After a client is secured the Account Manager brings financial expertise to the implementation group and process. Once live the Account Manger manages the experience a client has with RiskMetrics Group, offering pro-active support and ideas to secure renewals and help grow client relationships.

Key Objectives:
Achievement of US renewal rate
Prioritize key accounts and develop account management plan
Work with management to define and implement client care envelope
Continually asses target market and work with management to ensure company is delivering relevant products
Identify accounts at risk and create a plan to ensure renewals are secured
Act as a client advocate with RiskMetrics Group

Responsibilities Include:
Product and service training for clients
Improving the year on year renewal rate
Continual market assessment for management
Work closely with function heads and marketing manager to develop product marketing plans
Attend relevant industry events
Support development of product documentation
Monitor customer satisfaction
Oversee implementation of CRM system for NY team

Performance Measurements:
Achievement of forecast renewal rate
Achievement of company annual revenue targets
Full competitive analysis maintained
Ability to share information across teams
Communication of market requirements to Research and Development

Background/skill requirements:
5 years experience in a client facing financial services role
Good understanding of the latest developments in financial markets
Excellent presentational skills and inter-personal relationships
Innovative, client orientated thinker able to identify and exploit market niche opportunities
A team builder and player with emotional maturity
Absolute personal and business integrity
Bachelor’s degree, MBA or Masters degree preferred

Please email resumes using links above.
REQUIREMENTS
See Job Description