ACCOUNT MANAGER - TECHNICAL

ACCOUNT MANAGER

An Account Manager is responsible for receiving, contacting and following up on leads and prospects via phone and email contact in order to increase sales. Provide technical information and customer service to each client to assist them in making an informed decision of the product(s) they need for their application.

Specific Duties & Responsibilities:
Contact leads and prospects via phone and/or email to initiate new business
Provide technical information and exceptional customer service to clients
Suggestively sell all product lines offered by WAV
Secure business in the form of sales
Consistently meet and exceed sales quotas established by WAV
Initiate and maintain long term customer relationships for future business
Partner and work directly with suppliers/vendors to direct leads to WAV
Enter new client/lead information into CRM system – according to entry format and without errorProcess sales orders for customers via CRM system
Maintain current on internal systems and processes in order to increase level of customer service to clients
Maintain current on technical knowledge of all product lines offered by WAV, attend in-house and supplier trainings
Attend trade shows, travel as required
REQUIREMENTS
ACCOUNT MANAGER

Educational Requirements:
Must possess a professional level of both verbal and written skills.
Must be able to prepare quotes, sales orders and presentations without error.
Detail oriented.
No college degree required.

Experience Requirements (the minimum level of direct experience in a similar position):
Three to Five Years of previous sales of a technical product line.
Must be computer literate in Microsoft Office programs and must have prior experience (2 to 3 years) using a CRM system.

Physical Requirements:
Must be able to move about in an office environment, mostly seated work (6-7 hours per day, 5 days per week).
Must be able to operate office equipment such as copier, fax, phone and personal computer. Heavy typing involved (4-5 hours per day, 5 days per week).
No lifting required.





Careerbuilder Keywords: Sales, Account Manager, Sales Manager, Account Management, Sales Representative, Inside Sales, Marketing