Risk / Fraud Analyst

Analyst Fraud
First Data Commercial Services
Coral Springs, Florida 33065
40 hours per week First (Days)
8:30a-5:30p M-F
Equal Opportunity Employer - Affirmative Action W/M/D/V



Many of you do business with First Data everyday, although you may not realize it. Whether you’re writing a check at the gas station, using your debit card to pay for groceries, buying a book online, paying for dinner with your credit card or using a gift card to purchase something special. Every second of every day, millions of people around the world are able to engage in all types of transactions thanks to First Data and its approximately 3.5 million merchant and retail locations, 1,400 card issuers and millions of consumers. With more than 30,000 employees worldwide, First Data provides credit, debit, smart card and stored-value card issuing and merchant transaction processing services; Internet commerce solutions; money transfer services; money orders; check processing and verification services throughout the United States. First Data also offers a variety of payment services in the United Kingdom, Australia, Canada, Japan, Mexico, Spain, the Netherlands, the Middle East and Germany. It’s Western Union® and Orlandi Valuta money transfer networks include approximately 202,000 agent locations in more than 195 countries and territories.


SPECIAL NOTICE:
•Many departments are security sensitive and may require any or all of the following for employment: employment/educational references, fingerprinting, criminal background check, credit check and/or drug testing.
•Our advertised posting dates are estimates based on current business projections. We reserve the right to close and remove job postings at anytime. Once a job posting has been closed and removed, applications will no longer be accepted.
•To apply for this position:
Current First Data Employees: All employees should apply through our internal posting site to be considered as an internal candidate. To ensure you are evaluated thoroughly for this position, please copy and paste your complete resume into the online application.
External Candidates: To ensure you are evaluated thoroughly for this position, please complete the online application (found at http://www.firstdatajobs.com). A completed First Data application is required of any applicant we hire. The application may take 30 to 45 minutes to complete.
First Data is an Equal Opportunity Employer and supports a drug free workplace.

Analyst Fraud

Please reference code Analyst Fraud on all resumes and cover letters!
Position Description
Job Duties:

•Manage and monitor a portfolio of high risk merchant accounts.
•Review and investigate all accounts posing potential losses to FDCS assessing both fraud and credit risk.
•Make real time/on-line decisions through FDMS risk systems justifying all recommendations.
•Mitigate risk by negotiating collateral requirements and restructuring contract terms as required.
•Resolve merchant issues and put to closure all escalated merchant calls initiated from assigned portfolio of accounts.
•Implement re-engineered risk management policies and procedures to improve losses or reduce expenses in the merchant portfolio.
•Interface regularly with business channel and prepare monthly reporting package to communicate risk management results accurately and timely.
•Coordinate risk mitigation efforts with other areas of the business such as Funding, Legal, FDMS Operations, Client Services,etc.
•Contact customers via the phone and in writing.
•Conduct investigations on merchants processing with FDMS to identify both credit risk and fraud risk that FDMS may be liable for.
•Complete special projects as assigned.
REQUIREMENTS
Candidate Requirements:
•Bi-Lingual (Spanish or French) a plus
•Strong analytical, quantitative and problem solving skills.
•Able to exercise sound credit judgment.
•Strong negotiation skills.
•Strong written and oral communication skills.
•Good interpersonal skills.
•Able to handle heavy workload assignment and multiple priorities.
•Must be able to meet tight deadlines and productivity standards.
•Good work ethic.
•Relevant 4-year Bachelor’s degree.(Business, Finance, Accounting, Criminal Justice, Pre-Law, etc).
•Knowledge of MasterCard and Visa association rules and regulations a plus.
•PC literate (Excel, Word, etc.)
•Willing to work weekends if necessary