Manager
Consider Advance America for meeting your personal and professional goals!
Why Advance America?
Great Schedule:
With hours of operation from 9AM - 6PM, Monday through Wedneday , 9AM - 7PM , Thursday and Friday , Saturday 10AM - 3PM (closed Sundays), you can have the best retail schedule around, allowing you time for your family and personal interests.
Advancement Opportunities:
Currently, over 50% of the company's multi-unit managers have been promoted from within.
Growing Company:
We're the national leader in the cash advance industry. We've grown to over 2,500 centers in 35 states and we're still growing! We can offer challenges and opportunities that others can't match.
Other Benefits:
Life and health benefits
401k savings program
Paid vacations and holidays
What will you do?
In General:
As a Manager in training you will be responsible for maintaining and growing your center while providing leadership, direction, and tools to assure the growth and development of your associates while awaiting open location availability.
For Customers:
We pride ourselves on our exceptional customer service. It is important that you maintain a comfortable environment to provide our customers with the appropriate services to meet their needs.
Not only will you make sure that the current customers are happy, but it is up to you to create and execute a marketing strategy through research and market analysis for your center to constantly reach new customers and increase market share.
For Operations:
Some local travel may be required for marketing, collections, staffing, and banking responsibilities.
Just like this is your own business you will need to control your payroll costs and your budget while maintaining the standards Advance America has set forth.
You will need to make sure that daily procedures outlining opening, closing, banking, transactions, collections, audits, and other company policies are followed.
For Your Staff:
Recruiting top quality employees is one of the key components to your center’s success. Being able to recognize top talent and bring them to your center is an integral part of the Manager’s role.
In addition to recruiting the top employees you will be responsible for training, evaluating, developing, disciplining, and when necessary terminating your staff.
The creed is what holds our organization together and makes us all successful. It is up to you communicate an image consistent with the company creed and vision to all members of the location.
Our Creed:
Respect Your Customers: Treat them with dignity and courtesy at all times.
Respect Your Associates: Treat them as you would like to be treated.
Respect Yourself: Work hard & use good, ethical judgment in everything you do.
Respect the Law: It is there to protect us and our Customers.
REQUIREMENTS
GENERAL:
You must be at least 18 years old.
Because of the local travel you need a valid Driver’s License and reliable transportation.
Clean Criminal Background
EDUCATOIN:
A High School Diploma or equivalent is required.
A College Degree is preferred.
WORK EXPERIENCE:
Having a background in a service related field such as retail, collections, banking, restaurant, hospitality, or customer service is required.
We are looking for candidates with previous management experience.
PERSONAL:
Because of the excellence in customer service that we strive for we need people with excellent written and verbal communication skills, management skills, and time management skills.
PHYSICAL:
Physical demands are those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.
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