Fraud Analyst

First Data Merchant Services (FDMS) is the worldwide leader in electronic payment solutions. FDMS helps gives a competitive edge to businesses and financial institutions, offering a complete portfolio of systems and services to meet the globally expanding needs of our clients. We harness relationships with industry leaders to provide leading edge, innovative products and services.As the leader in the fast, ever-changing world of e-commerce and payment services, First Data is looking for intelligent, motivated people to join its team. We are currently in search of a Fraud Analyst to join the Merchant Credit Security team in our Melville, NY office. In this position you will monitor a portfolio of high risk merchant accounts. Review and investigate all accounts posing potential losses to FDMS assessing both fraud and credit risk. Make real time/on-line decisions through FDMS risk systems justifying all recommendations. Mitigate risk by negotiating collateral requirements and restructuring contract terms as required. Resolve merchant issues and put to closure all escalated merchant calls initiated from assigned portfolio of accounts. Implement re-engineered risk management policies and procedures to improve losses or reduce expenses in the merchant portfolio. Interface regularly with business channel and prepare monthly reporting package to communicate risk management results accurately and timely. Coordinate risk mitigation efforts with other areas of the business such as Funding, Legal, FDMS Operations, Client Services,etc. Contact customers via the phone and in writing. Conduct investigations on merchants processing with FDMS to identify both credit risk and fraud risk that FDMS may be liable for as well as complete special projects as assigned.
REQUIREMENTS
Candidate Requirements: Strong analytical, quantitative and problem solving skills. Able to exercise sound credit judgement. Strong negotiation skills. Strong written and oral communication skills. Good interpersonal skills. Able to handle heavy workload assignment and multiple priorities. Must be able to meet tight deadlines and productivity standards. Good work ethic. Relevant Bachelor's degree a must. (Business, Finance, Accounting, Criminal Justice, Pre-Law, etc). Knowledge of Mastercard and Visa association rules and regulations a plus. PC literate (Excel, Word, etc.) Willing to work weekends if necessary.
If this sounds like you, please complete the online application to be considered for this job found at www.firstdatajobs.com. You may also email your resume to [Click here for email] referencing Job ID #026NY10600436.First Data is an Equal Opportunity Employer and supports a drug free workplace.