Director, Audit Practices

Responsible for the continued development and maintenance of the Audit Business Model, including all projects addressing the Audit Methodology and related policies, standards and procedures, tools and technologies, quality assurance, training and development, knowledge management and communication.  Work involves managing or conducting projects, providing major input to the development of the annual plan, and providing training, coaching and supervision to internal staff. Ensures that audit results are translated into well-communicated recommendations to executive management emphasizing strengthening of control and process weaknesses in order to prevent recurrences and reduce exposure to losses.  A director provides communications support for executive and departmental presentations and special events.  He/She maintains all organizational and professional ethical standards, works independently under general supervision, and is able to exercise some latitude for initiative and independent judgment.


Size and Scope of Audit Responsibility

Executes performance management, talent management and other managerial duties for the Professional Practices Group.

Supports the execution and maintenance of Quality Assurance (QA), developing strategy and annual work plans through project support.

Supports the maintenance and enhancement of the CAS Audit Methodology and related policies, standards and procedures through project support.

Manages the development and support of tools and technology to support the audit process and model.

Manages the execution and maintenance of Knowledge Management and Communication processes and develops KM strategy.

Manages policy clearinghouse activities.

Coordinates and prepares for Departmental Regulatory Examinations.

Typically works independently under general supervision, with latitude for initiative and independent judgment.


Span of Control

Manages up to 8 staff members across an assortment of areas of responsibility.

Lead project manager for all large scale departmental initiatives.


Complexity

Familiar with the design and execution of internal controls testing of fairly complex operations with many auditable components

Able to plan, perform and lead audit tasks and projects of moderate to high-level difficulty, demonstrating the degree of audit experience needed to effectively guide and monitor the work of other auditors.

Demonstrates an in-depth understanding of the broader context and implications of the various types of risk effecting the business

Effectively identifies and understands changes in the risk environment, able to suggest modifications to audit testing methodology, practice and procedures as appropriate.

Has some depth of expertise in one or more areas of responsibility

Relationship Management

Establishes and maintains effective working relationships with auditors, line management, auditees and external parties, as appropriate.

Effectively represents internal audit on project teams and at management meetings, and presents and reports audit findings to senior management.

Works closely with internal clients and other interested parties without compromising the objectivity and independence of the audit function.

Develops a personal network of people who are industry/business experts.


PPG Administration

Executes performance management, talent management and other managerial duties

Assists the PPG Group Director in reporting issues of audit operations to senior management and the Board of Directors and provides other internal audit status reporting

Assists the PPG Group Director in developing financial budgets, and responsible for managing budget in area(s) of responsibility.
REQUIREMENTS
Years of Experience

8 or more years of full-time experience in internal or external auditing, accounting, financial analysis, compliance or other related field, including a minimum of 3 years of supervisory or project management experience.


Education

Bachelor’s degree


Certification

Professional certification such as a CIA, CPA, CRCM or CISA.


Core Professional Knowledge

An in-depth understanding of each of the following:

The principles of internal control, generally accepted audit practices, policy formulation and COSO Framework

Credit review and line of business audit strategies

Financial institution laws and regulations

Auditing information technology

Business process and controls engineering

Advanced credit card economics

Internal audit standards and code of ethics (The Institute of Internal Auditors Standards for the Professional Practice of Internal Auditing and Code of Ethics)


In addition, staff with direct report responsibility should have an in-depth understanding of:

Other types of professional knowledge that may be essential to effective job performance.


SKILLS & QUALIFICATIONS

The skills & qualifications outlined in this job description are specifically needed for the audit position.  Capital One’s core employment competencies are those behaviors that have been established as a company-wide standard defining high performance and success for each job level.  To qualify for this position, the incumbent for this job must successfully demonstrate the required level of proficiency in the core competencies.


Problem Solving/Decision Making

Demonstrates an ability to assess the relevancy of audit findings, identify root causes of systemic control weaknesses rather than mere symptoms, identify potential risk exposures and their materiality, spot improving or deteriorating trends, and assign a fair and appropriate risk rating at the completion of audits.


Organization and Project Management

Experience and success in leading complex audit engagements to completion on time and within budget.


Verbal & Written Communication

Establishes and maintains effective communication and coordination with external parties, including consultants, regulators and auditors.


Working Relationships

Maintains appropriate audit independence and objectivity, and ensures that professionalism and independence principals are followed by their staff.


Value Added Audit Services

Ability to evaluate complex, multi-dimensional situations and risk characteristics, formulate appropriate control recommendations, and comment on corporate policies, standards and procedures.


Management & Supervision

Has experience and success at supervising staff on audit projects, organization, recruiting, development of audit teams, and coaching/mentoring staff.

Has understanding and experience with COF human resource policies and standards, especially performance management.


Administration

A basic ability to establish an annual audit work plan, or its equivalent within PPG, and to administer its implementation.


Leadership

Demonstrates ability to set and articulate a strategic vision, drive critical decision making, influence and inspire others, and get results.


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No agencies please. Capital One is an equal opportunity employer dedicated to diversity in the workplace. We promote a drug-free work environment.