Department Specialist

Provides a variety of staff support services to an organizational unit/department. Administers various programs, projects, and/or processes specific to the operating unit served. May provide customer service by answering customer questions and inquiries. Assist others within and outside the company regarding issues related to the department. May train and assist other employees. Performs a variety of clerical duties, which may include answering phone, maintaining reports and other pertinent data. May assist in preparation and control of records, statistics, and reports regarding operations, etc. Other duties as assigned.Department Specialist II, N13 - Typically requires a High School diploma or equivalent and 1+ years of directly related experience. Full use and application of standard principles, theories, concepts, and techniques. Working knowledge of departmental functions, banking and/or departmental products , pc's and customer service skills.Department Specialist III, N14 - Typically requires a High School diploma or equivalent and 2+ years of directly related experience. Broad application of principles, theories, and concepts in applicable discipline. Proficient knowledge of department procedures, banking and/or departmental products, pc's and customer service and leadership skills.Department Specialist IV, N15 - Typically requires a High School diploma or equivalent and 4+ years of directly related experience. Broad application of principles, theories, and concepts in applicable discipline. Advanced knowledge of departmental procedures, banking and/or departmental products, pc's, and customer service skills.Must be bilingual in English and Spanish.
REQUIREMENTS
Please see Job Description