Customer Service Representatives - Your Career Starts Here!!

Capital One® is a diversified financial services company offering a broad array of credit, savings and loan products to customers in the United States, UK, and Canada. Capital One is a Fortune 500 company traded on the New York Stock Exchange under the symbol "COF" and is included in the S&P 500 index.We are seeking Customer Service Representatives to join our growing Banking Department in Shreveport, LA. If you are looking for a career not just a job, this could be the position you have been waiting for.ONE SHIFT AVAILABLE:40 hour work week, 5 days per week.
1.Tuesday-Saturday 8am-5pmJOB RESPONSIBILITIES:
•Receive and answer high volume customer call inquiries and requests regarding accounts, products, rates and services provided by Capital One•Use the internet to assist customers through screen prompts to in solving online problems/questions•Other duties include balancing agent-assisted transfers, verify stop payments, delayed payment orders, written entries, loan payoffs, etc.
REQUIREMENTS
PREFERRED SKILLS:
•Strong customer service•Good attention to detail•Independent, confident and self motivated
•Thorough knowledge of English grammar, sentence structure, punctuation, spelling and paragraph composition•Strong knowledge of Microsoft Office•Ability to work under pressure with large volume•Ability to effectively manage time and multi task•Detail oriented•Excellent verbal and written communication skills
•Ability to effectively manage time•Previous call center experience preferred•Bilingual a plus
Join our high volume, fast paced, corporate service center today!
APPLY TODAY AT:www.capitalone.com
Requisition #508040