Construction Lending Regional Director

PURPOSE AND SCOPE: The role of the Construction Lending Regional Sales Director is to support the corporate vision by implementing the strategies which will enhance loan production within the Construction to Perm market place. Directly responsible for recruitment and hiring of Business Development Staff that will be responsible for building and maintaining relationships with origination sourcing opportunities (Builders, manufacturers, retail sales, consumer direct distribution opportunities and wholesale clients) from a specific region.

RESPONSIBILITIES: Results: 1. Develop a business, marketing and recruitment plan for each designated sourcing channel within the assigned region. 2. Responsible for growth of construction to perm business from assigned region that meet or exceed established goals and objectives for the division. 3. Increase Market Share and meet or exceed volume goals. 4. Resolve problems on accounts with clients and Operations. 5. Maintain current information on customers, competition, trends and developments and communicate to management. 6. Recommend additional products/programs/functionality that would assist in the growth and/or profitability of the CPP Lending area. 7. Work with other GMAC partners (MI Companies and other vendors) to assist in account development. Production: 1. Identify and implement plans to increase production and leverage business opportunities within the region by: a) Analyzing and presenting competitive updates. b) Identifying and presenting market specific plans to include pricing, product, volume and growth opportunities. 2. Leverage resources to support and add value towards the achievement of divisions production goals. 3. Evaluate and provide feedback regarding the regions overall performance and activities relative to profit and production goals and plans. Correct any deficiencies in a timely manner. Service /Quality: 1. Ensure that superior quality customer service is being provided at all times by making regular field visits, attending production meetings to discuss service quality, promptly resolving customer problems and operational issues. 2. Collaborate to resolve service-related issues and assure proper and timely communication to customers. 3. Monitor communication practices between customers and staff thereby ensuring a pleasant customer experience. Document best practices including repetitive problem resolution guidelines.
REQUIREMENTS
EDUCATION/EXPERIENCE: A) Minimum of four (4) years mortgage banking origination experience and proven success in business development and sales leadership preferably in builder/construction business.
B) Bachelors degree a plus. C) Management courses a plus.

SKILLS AND ABILITIES: A) Proven experience in Sales Management and identifying market opportunities. B) Aptitude for business development and successful implementation strategies. C) Innovative thinking that provides solutions to problems and issues on a global and micro level. D) Creative and strategic planning skills to enhance local marketing strategies.

PERSONAL/PROFESSIONAL CHARACTERISTICS: A) Strong leadership skills. B) Strong communication skills, both written and oral. C) Self motivated, flexible and adaptable. D) Coaching and mentoring mentality. E) Strong negotiation skills. F) Results oriented. G) Ability to maintain confidentiality at all times.

CONDITIONS OF WORK: A) Travel to support designated activities.