Commercial Service Assistant - Raleigh

Employee Type: Full-TimeLanguage Requirements: EnglishRelocation Provided: NoArea of Interest: Client Associate/Sales Associate/Sales SupportBranch/Department: CommercialTravel: 0Area of Interest: Client Associate/Sales Associate/Sales SupportJob Description:
Business Overview
RBC Centura is one of the nation's 75 largest, most financially sound banks. We successfully operate in a market that's dominated by giant banks. That's because we're large enough to afford the investments necessary to provide a sophisticated line of financial services and advanced technologies that make banking easier, yet, we're small enough to keep its focus on our customers and employees.RBC Centura is part of the RBC Financial Group family of companies. We serve personal and commercial customers through more than 240 retail and business banking centers in five southeastern states: FL, GA, NC, SC, and VA. In addition to a wide range of financial services offered, we are also one of the leaders in Internet banking.RBC Centura partners with our employees to enable them to grow professionally and individually. We provide a workplace designed for you to succeed with continuous learning, coaching, opportunities for new assignments and competitive benefits.RBC Centura is an equal opportunity employer. EEO/M/F/D/VPosition Overview
Commercial Service Assistants are responsible for the following:Provide production support to Account Managers, Commercial Banking.
Interact directly and indirectly with high value clients fulfilling requests made on behalf of the account managers they support; around loan closings, deposit account openings, collateral and documentation, and account maintenance and management.
Support multiple Account Managers.
Demonstrate a high standard of client care, actively listening to clients to understanding their needs and take ownership of problems and issues.
Assist Account Managers in maintaining relationship and contact plans for client base.
Ensure relationships are expanding and retained through referrals to partners and affiliates, exceptional service delivery and application of product and process knowledge.Location: 4300 Glenwood Ave, Raleigh, NCajb 33410
REQUIREMENTS
Please see Job Description